This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
All four interior door opening handles breaking/failing: 1 rear door totally inoperable. ***this is a dangerous safety issue - if handles break or are inoperable in certain emergency situations, passengers may not be able to exit the vehicle, causing serious injury or death!*** manufacturer charge to replace/repair handles is prohibitively expensive: In my case, the cost of eight (8) monthly car payments! manufacturer safety recall warranted!
The contact owns a 2005 Jeep Grand Cherokee. The contact stated all of the interior door handles have cracked; therefore, the contact was only able to use the outside handle to open the door. The contact called the dealer regarding the cracked handles and the they stated the entire door panel needed to be replaced. The contact stated there were numerous complaints regarding the faulty door handles for her year, make, and model. The manufacturer did nothing to remedy the failure. The failure mileage was 25,000.
The contact owns a 2006 Jeep Grand Cherokee. The contact stated that all four interior door handle pockets were fractured. The contact stated that the fractures began at a screw located on the handle. The vehicle was taken to the dealer for the failure where the contact was advised that all four doors panels would need replacing. The vehicle was not repaired. The VIN was unavailable. The failure mileage was 70,000 and the current mileage was 71,000. Updated 03/22/11 updated 1/4/11
The contact owns a 2006 Jeep Grand Cherokee. The contact stated that the plastic on all four interior door handles were fractured and the rear doors were unable to be opened from the interior. The vehicle was taken to the dealer but not repaired. The VIN was unknown. The failure mileage was 99,100 and the current mileage was 106,000.
The contact owns a 2006 Jeep Grand Cherokee. While attempting to open the drivers side door from the inside the contact noticed that a piece of plastic near the handle hinge was broken. When the door was closed the handle would not return to its correct position. The vehicle was taken to a local mechanic who stated that the door panel needed to be replaced. There were no prior warnings. The vehicle was not repaired. The current and failure mileages were 49,000. Updated 09/22/10. The consumer stated the inside door handles were defective. The plastic surrounding the hinge broke off. Updated 09/23/10
A D V E R T I S E M E N T S
- Orlando, FL, USA