This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2005 Jeep Grand Cherokee. While driving various speeds, the vehicle stalled intermittently. The dealer stated that the PCM needed to be replaced. The vehicle was repaired and the manufacturer was made aware of the failure. The VIN was excluded from NHTSA campaign number: 14V438000 (electrical system: Ignition: Switch). The failure mileage was 130,000.
: the contact stated that the automatic brake module light on the dashboard illuminated causing the vehicle to be locked in park. The vehicle was towed to the dealer who can not find the cause of the problem
Our 2005 Jeep Grand Cherokee limited gets stuck in 3rd gea and will not shift. It has 12,000 miles and has been in the shop 4 times for the same problem. It is very dangerous because the car will not accelerate in an intersetion and cannot move out of the way of traffic on the highway. The local Chrysler service manger in san rafael has told us that he cannot solve the problem and that the Chrysler regional manager has not responed to him or to us. The folks at Chrysler's 800 numer has told us that they cannot help us and referred us to the dealer.
- San Anselmo, CA, USA
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- Southfield , MI, USA