This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The rack and pinion on my 2005 Jeep Grand Cherokee is completely worn out and makes considerable amounts of noise when decreasing in speed. Car has 47,000 miles and before my warranty was up at 36,000 I took the vehicle in for rear end inspection and they found "no problems." This is fraud, and now I have to pay $1350 to have the rack and pinion replaced.
While driving on the freeway 70 mph and when slowing down to take an exit the vehicle shut down, there was no power at all. Consumer was able to pull over and restart the vehicle. Consumer drove the next day to the dealership and left the vehicle. Dealer could find nothing wrong after three days. After picking the vehicle up from the dealer it shut down while at a stop light. Consumer took it back to the dealer. No defects could be found. Consumer went on a trip, and the vehicle stopped while making a right turn. Again the dealer could not find any defects. Computer was replaced. There was also rear suspension noise. Sunroof is noisy.
- Houston, TX, USA
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- Niceville, FL, USA