This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
In my 2005 Jeep Grand Cherokee, while traveling on a congested road, approx. 25 mph, I took my foot off the gas to slow down. All of a sudden, the vehicle accelerated on its own. Luckily, foot was on the brake hard. I attempted to tap gas pedal with other foot several times while trying to fight through traffic without crashing. I attempted to ease up on brake pedal while trying to pull car over, tapping on cruise control button, making sure that was off. In a state of shock, I actually turned the ignition key off, but the vehicle remained going. Soon after, I was able to reach the side of the road with the vehicle still wanting to accelerate and foot still on brake. This terrorizing episode lasted for under a minute before it ended as suddenly as it started. Due to the shock, I didn't realize I should have put the car in neutral. After a few minutes, I drove the car home very slow and cautiously, still shaking. I did not notice gauges on dashboard at time of the incident. The next morning, the car was towed to dealership. Diagnostic testing, test driving. No codes, no incident replicated. Throttle system checked and cleaned. No diagnosis found, suggest to change floor mats. I have driven vehicle for four years, no complaints. This is the first incident which scared the heck out of me. Vehicle has 37,500 miles on it. Having to pay for diagnostics and towing, we still do not know if it will happen again. My wife and I are both scared! hopefully, it won;T repeat itself.
On Dec. 21, 2008, while driving down ih-35, my 2005 Jeep Grand Cherokee suddenly and uncontrollably started accelerating. I felt the pedal leave my foot, and pin to the floor. I tried tapping it a few times, then applied the brakes with no result. I had to shift into neutral and pull over onto the shoulder, where I watched my RPM gauge pin at 6000 RPM for approx. 30 - 45 seconds. It finally went back to normal as I was bringing it to a stop in order to turn the car off. This is the 3rd and most severe time in 6 months this has happened.
The contact owns a 2005 Jeep Grand Cherokee. While attempting to park the vehicle, the contact depressed the brake pedal and the engine revved very loudly. The vehicle then surged forward six feet. There was no crash. The vehicle was serviced by the dealer for this failure one year earlier. The vehicle is currently being diagnosed by the dealer. The speed was unknown. The current and failure mileages were 10,500.
I own a car wash in belvidere, il and on 4-6-08, we had a customer bring their 2005 Jeep Cherokee in, we put it in out tunnel and ran it through our automatic wash in neutral, and at the end of the tunnel a driver got in, put the Jeep in park..started it, and the Jeep took off racing down a ditch and onto a major street. The vehicle came to a stop when the driver crashed it into a cement light pole. The Jeep is totaled, and there were no injuries, but it came close to running over four customers that were standing, waiting for their cars to be done. This is the second time this has happened with this same Jeep an another wash facility. This is the second one we have had at out site in two years. Help!!
While trying to stop, while my foot was on the brake pedal, the engine started racing and was not able to stop, I ended up hitting the car in front of me, 2 car passengers went to the hospital with minor injuries. Contacted Jeep and car was checked by factory expert at local dealer, nothing defective was found with brakes. This has happened 2 times before this accident. Fortunately, I was able to stop. Also I had to replace all 4 rotors with less than 18,000 miles, complained to Jeep and was told that rotors are normal wear and tear item and how long they last depends on your driving habits. I just heard on tv that there is a recall for brake failure, contacted Jeep and was told no, there is no recall at this time. Please let me know if there is a recall on 05 Jeep Grand Cherokee for brake failure. Eq-10203460-4200. Date received 12/12/07 New Jersey police report. Updated 12/12/07
- Kenilworth, NJ, USA
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2005 Jeep Cherokee. Consumer states that his vehicle was involved in an accident at a car wash in which the vehicle suddenly accelerated injuring three people. The consumer stated there are 400 cases of Jeep Cherokee sudden accelerations. The consumer stated there was gentleman who died in an earlier accident involving sudden acceleration. The attorneys office in Connecticut claimed they filed a request for an investigation for that specific incident and no such action was initiated. The consumer stated three months later he was involved in a similar incident at a carwash in minneapolis, mn. The consumer stated 3 individuals were injured, 2 critically, one passenger remains paralyzed a year after the accident. The consumer wants to know how many more incidents will happen before something is done. The consumer stated he will do whatever possible to make consumers aware of the problem.
The contact owns a 2005 Jeep Grand Cherokee. While driving between 25-65 mph, the vehicle accelerated approximately 3 mph faster without warning. The failure occurred intermittently. The dealer inspected the vehicle, but was unable to make any repairs. The manufacturer stated that the failure was normal. The current mileage is 20,058 and failure mileage was 4,108.
Saturday, June 17, 2006 my 2005 Jeep Grand Cherokee was involved in a sudden unintentional acceleration incident. Upon leaving a local car wash it suddenly accelerated, flying out of the building, smashing into three vehicles. It struck three individuals critically injuring two. Three transported to hospital. One remains paralyzed.
Car accelerated rapidly on four separate occasions without touching accelerator. Despite pressing hard on brake pedal, car engine sped up and spun two wheels making black tire marks on pavement. Now at dealer for diagnosis.
Exiting car wash Jeep Grand Cherokee 2005 running and in neutral was put into drive and it accelerated out of the wash with no brakes, went through 2 parking lots and into park and pulled emergency brake to come to a stop.
: the contact stated in April 2006, the vehicle accelerated on its own nearly causing an accident. The service dealer determined the computer system that runs the transmission was the problem. The computer issue allowed the transmission to leak improperly. Also, in October 2006 the vehicle stalled at 30 mph due to all the electric in the vehicle failing.
: the contact stated while applying brake pressure at various speeds, the engine intermittently revved and lurched forward without warning. The vehicle was inspected by a dealer who performed a diagnostic test. The diagnostic test did not produce a failure code. The dealer was unable to duplicate the problem. The manufacturer was alerted.
After filling the gas tank of my 2005 Jeep Grand Cherokee 5.7 liter hemi I accelerated onto the interstate and the car began to decelerate and all the information lights came on and began to flicker on and off as well as the headlights. Vehicle then proceeded to drive normally with check engine light on but not pulsating. Dealer next day could not look at it as I did not have an appointment. After several stops and turning engine off the check engine light went out. Several days late the information gauge lights flashed and received a code message to service electric brake system. Then they recycled and has been clear since.
Local carwash employee entered into a 2005 Jeep Grand Cherokee. When ignition was turned on, the vehicle redlined and accelerated off of conveyor. Employee hit the break with no response. The vehicle collided with another vehicle and went through a towel cabinet and a brick wall. Four employees and myself were nearly killed. I took the driver out of the vehicle and while no one was in it, it was still trying to drive through the wall on it's own. (nothing was touching the accelerator).
I have a 2005 Jeep Grand Cherokee Laredo on 2 different occasions my engine sounds like it is revving at full throttle but I have no power. The RPM does not reflect this. Both incidents have been first thing in the morning and there is no warning. Fortunately I have had enough power to get the vehicle off the road. I estimate my speed to be approximately 5-10 mph. I am hoping that if you have had similar complaints that you can advise me what was done to fix the problem. I have had the Jeep to the shop on two different occasions but they advise me since they cannot replicate the problem they cannot fix it. Thank you for any assistance you can give me.
: the contact stated while changing the gear from drive to reverse there was a clicking noise. This occurred intermittently. While attempting to apply pressure to the accelerator pedal the engine made a roaring noise and the vehicle failed to pick up speed. The dealership rebuilt the transmission, however no other repairs have been made. The manufacturer has been alerted. Updated 6/27/2006 - the vehicle battery would not hold a charge. The headliner had to be replaced because it was unraveling.. the sunroof motor had to be replaced. The transmission was rebuilt on 2-27-06 with on 90000 miles. The memory seat did not move back at times when the key was removed from the ignition. The tire pressure monitoring system was inoperative. The power steering pump was binding and had to be replaced. The air bag light illuminated on the dash. The rear windshield wipers were not flush with the windshield.
: the contact stated the vehicle intermittently lurched forward when the brake pedal was depressed. The vehicle was taken to the dealer for inspection; however, the problem could not be duplicated. On 04/13/2006 the contact could not stop at a red light with foot on brake.
: the contact stated while stopped at a stop sign, the engine revved and made a loud roaring noise. The vehicle was taken to the dealer for inspection. A diagnostic test was performed, but did not detect any failure codes. The service department was unable to duplicate the problem. Updated 4/11/2006 -
The contact stated on three separate occasions the vehicle accelerated when the brake pedal was pressed. To stop the vehicle he put it in neutral, waited for the rpms to come back down. He took the vehicle to the dealership each time, and they were unable to diagnose the cause of the problem. Therefore, the contact sold the vehicle back to the dealership. The consumer stated he was injured. Updated 01/11/06.
A D V E R T I S E M E N T S
- Jessup, PA, USA