This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving approximately 55 mph the etc warning light came on and I lost all control of the throttle control of the car. I manged to coast home at 15 mph speed where I call call the dealer and have the car towed tothe shop for repair. A throttle control module was identified as being shorted and they replaced it at $1508.20 cost to me. Prior to this incident my control module went out causing the electric seats to retract and engine begin to shut down. This required a new power module at $1543 cost to me. The recall issued by Chrysler for the ignition switch problem NHTSA 14V-438 has yet to be resolved by Chrysler since September 2014. I feel the earlier electrical problems could be very likely related to the ignition switch recall and I had to pay for the other repairs, also the plastic support that holds all the interior door handles secure to the door have all broken because of a know design failure Chrysler has on these vehicles. Chrysler has refused to repair the defect and this car is a danger to anyone who is in it while driving. If an accident occurred or a fire in the car, you could not escape from car in time to prevent serious injury. If there is no recall for this defect there should be one. Updated 11/06/15 updated 12/12/2017
We received a recall notice June 2014 for ignition switch. My vehicle dash board, gauges hear, air, everything shuts off at least 5 times a week. I am told from subclass that the part is still not in. In doing research, I have found the some cars completing shut down. Some while driving 60 on a highway. This needs to be fixed. I feel that over a year is long enough. I need my Jeep fixed and safe to drive around with my 4 year old grandson in the back seat. Thanks, deb
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that the accelerator pedal traveled to the floorboard and the vehicle accelerated violently, which prevented the vehicle from being able to stop. The vehicle was shifted into neutral in order for the vehicle to stop. The contact mentioned that the accelerator pedal would become stuck. The vehicle was restarted and the engine RPM's revved excessively and the accelerator pedal was able to release. The vehicle was not diagnosed or repaired. The failure mileage was 130,000.
My Jeep at times lurches when taking off from a stopped position before it will drive normally. At times when slowing down and not coming to a complete stop the rpms will jump and not go down causing the vehicle to not continue to go forward. I have to pull over and turn ignition off, turn back on and go. This is very dangerous, especially if trying to get on highway or in traffic on a city street.
- Republic, MO, USA
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The contact owns a 2005 Jeep Grand Cherokee. While driving approximately 20 mph, the vehicle's speed increased to 80 mph without warning. The brake pedal was depressed and failed to respond causing the contact to engage the emergency brake. The failure recurred on several occasions. Also, while driving approximately 55 mph, the vehicle decelerated without warning. The contact pulled over and the vehicle restarted after several attempts. The failure recurred on several occasions. The vehicle was not taken to the dealer. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The approximate failure mileage was 90,000.
When I was driving my 2005 Grand Cherokee, the vehicle turned itself off causing me to lose braking and steering power. The ignition recall is what is going on however Chrysler/Jeep does not have the parts to fix the problem nor are the offering any possible solutions. They are refusing a rental car due to the issue not being life threatening. However, having a vehicle shut itself off while driving is very life threatening to myself, passengers in the vehicle and innocent bystanders around me on the road. I am highly dissatisfied with Chrysler.
While rounding a corner husbands knee bumped into ignition switch, car shut down. Received recall notice in Sept. 2014 and have contacted local Jeep dealer several times, still no parts to fix this problem. We are following suggested handling of key fob, only the key in ignition. The danger became very present to us last night as we had just gotten off the highway where we were driving at speeds of 65 mph. This would have had a vastly different outcome going that fast. How long is it going to take before this fix takes place? we don't want to die!! had I been driving instead of my husband I would have surely panicked and wouldn't be sitting here writing you now. Chrysler needs to get moving on this before we encounter a dreaded accident.
I have called several times and Chrysler cannot tell me when this part for the recall P41 will be replaced. Please note no accident has occurred but I think its criminal that they cannot give me a time when this will be replaced!!!
I was driving to the work, a semi truck was front of my Jeep, it was a stop sign and the semi truck was stopping and I was slowing down to stop, but my Jeep didn't slow down. Even I was pressing the brake, didn't stop on time and I crashed to the semi truck. Luckily, didn't give any damage to the semi truck, but my Jeep end up total lost. After I got this recall from mail, I realize, the accident wasn't my fault, the Jeep had a factory defected. I need some one to answer this for me. Because I lost my Jeep and got another car to go to work. Till now I was asking myself how I couldn't stop the Jeep and it was only 15 to 20 miles an hours. Now I know it wasn't me.
The contact owns a 2005 Jeep Grand Cherokee. While driving approximately 5 mph with the brakes engaged, the vehicle accelerated independently. After the vehicle was turned off and restarted, the vehicle resumed normal operation. The failure recurred multiple times. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 95,000.
My car was recalled by Chrysler under P41/NHTSA 14V-438. That was in July and I just called the dealer and they still don't have the part. How much longer do I have to wait?
I was parked in a parking lot with the engine idling and the Jeep in park, with the emergency brake engaged. After approximately 5 minutes, the engine suddenly revved up and my Jeep surged forward, striking the car parked directly in front of me. I pressed hard on the brake and the Jeep surged forward again before the engine died and the Jeep stopped. The E-brake was still engaged, but the gear, which had been in park, was now in drive. At no time did I come into contact with the gear shifter.
The air bags light comes on and stays on, the fuel system light comes on and stays on. When checked by mechanic was told some sort of sensor. The speed control does what it wants it can go from 45mph to 20mph and the vehicle tries to cut itself off I have to immediately put it in neutral to prevent that from happening.
Placed vehicle in reverse and it accelerated by itself, had to hit brakes and turn engine off to avoid accident, then when I parked vehicle and placed in park it did it again.
It has happened on several occasions now; however, the first time my truck completely shut off, I was driving ~35mph then slowed down a bit to turn and suddenly had no power. It started back up with out issue, but it was terrifying, as I was in the middle of an intersection. Most recently, I was driving with my wife and kids in the truck and a similar incident occurred. I was driving ~25 mph when the engine just shut off. Again, it started on the first attempt.
When backing into parking space the car took off like a rocket ship/full throttle (5.7 hemi) like it had a mind of it's own. The result was property damage (unknown amount) and car damage over $7600 not including car rental for 2 weeks. Chrysler sent inspector to body shop and their determination was they found nothing wrong and said the case is closed. A Jeep/Chrysler dealership replaced the throttle body January 31, 2014 under warranty. We know this was not driver error. It was the scariest 15 seconds of our lives and could have easily killed someone. Now we wonder when will it happen again" we would like to know, has there ever been an engine going to full throttle accident involving a 2005 Jeep/Chrysler product"
While driving West on I-8 in Arizona vehicle went completely dead without warning, power steering was lost, etc. Fortunately I was able to steer the vehicle onto side of the highway and bring to a stop. Traffic was virtually no-existent on this stretch of the road otherwise a crash of some kind would most likely take place. As we were in the middle of now where I immediately attempted to start the vehicle up again which it did without a problem. I was able to drive away and vehicle seemed to drive perfectly normal. I recently had the same problem happen again. And, again, I happen to be on a road with very little traffic so I was able to pull over and again the vehicle started up again without a hitch. I attributed the problem to the location of the ignition switch which makes it almost impossible not to bump into the key with your right knee anytime you're traveling long distances and wind up moving your feet around just to stretch them. I now realize that's a much larger problem than that.
While driving the lights on the instrument cluster, radio, ac and lights shut off as well as loss of power steering and engine shut off. Including the brakes, accelerator, and all electrical system. Leaving me with absolute no control over the vehicle. I noticed the ignition key had slipped into the forward off position while the vehicle was in motion, creating a deadly hazard as it results in loss of all functionality of the vehicle. When I tried to restart the vehicle, my vehicle will not start up right away has to turn the key couple of times to get my vehicle started.
A D V E R T I S E M E N T S
- Christiana, TN, USA