This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2005 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2005 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure.
The contact owns a 2005 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The VIN was unknown. The contact had not experienced a failure.
The contact owns a 2005 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 1/12/16
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that while driving at night, the instrument panel illuminated intermittently. The vehicle was not diagnosed or repaired. The manufacturer was was not notified of the failure. The failure mileage was 161,000.
The contact owns a 2005 Jeep Grand Cherokee. While operating the vehicle, the engine would suddenly shut off and would not immediately restart. Once the engine was restarted, the vehicle would operate normally. The cause of the failure was not diagnosed or repaired. The recall notice for NHTSA campaign number: 14V438000 (electrical system) was received in July of 2014. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The failure mileage was 65,000. The consumer stated her husband went to start the vehicle. The engine turn on, but within seconds it shut off and went into accessory mode. Her husband turned the key to the off position and proceeded to re-start the vehicle. The engine stalled a second time. Her husband turned the key to the off position and re-started the vehicle after waiting several seconds. The consumer stated it wasn't the first time, the vehicle stalled. Updated 12/17/15.
The contact owns a 2005 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 1/12/2016 updated 02/23/16
The contact owns a 2005 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 14V438000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount time for the recall repair. The manufacturer was made aware of the issue. Updated 07/27/16 the consumer stated the ignition failed which caused loss of power to the vehicle, which rendered the steering and brakes inoperable. Also, the air bag failed to deploy during two separate occasions. Updated 08/01/16.
My vehicle was driving fine, then all of the sudden I lost all lights, all ignition, A/C everything except the engine. I lost speedometer airbags. The car acted like it was shut off but the engine was still going. My ignition has had problems since August 2014 and I have been calling my dealer every week to find out about parts. The parts have taken longer than a reasonable time to become available. My car now lights up (every check engine, traction control, seatbelt, oil, airbag, every light on the dash) at least 3 times in a half hour period. Was told by the dealer it was due to a faulty ignition. My car will not pass California smog with the check engine light coming on multiple times in my trip anywhere. I was told September 11th they would have the parts available. Then it was moved to October 11th. Chrysler needs to Focus more on their customers safety and reliability of their vehicle. It should not take over a year to replace ignition.
The contact owns a 2005 Jeep Grand Cherokee. While driving at approximately 30 mph, the engine stalled without warning. After several attempts, the vehicle restarted. The failure recurred numerous times. The vehicle was taken to a dealer where it was diagnosed that the ignition needed to be replaced. The vehicle was repaired but the failure continued. The contact received a notification of NHTSA campaign number: 14V438000 (electrical system) however the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 90,000.
The contact owns a 2005 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure.
The contact owns a 2005 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was unavailable.
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that the vehicle was able to start after numerous attempts. The failure occurred on numerous occasions. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was unknown. Updated 11/18/15 the consumer stated the vehicle was repaired. Updated 1/12/2016 updated 4/12/18
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that while making a left turn at approximately 20 mph, the vehicle suddenly shut off. An independent mechanic diagnosed that the ignition switch failed. The recall notice for NHTSA campaign number: 14V438000 (electrical system) was received in September 2014. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The failure mileage was 135,000.
The contact owns a 2005 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2005 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time to provide the part to do the repair. The contact stated that the vehicle experienced the failure. The contact stated that the lights on the instrument panel flickered on and off. The turn signal lights also failed to work. The approximate failure mileage was 103,000.
The contact owns a 2005 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable mount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that while driving at 30 mph, the air bag warning indicator illuminated. The failure occurred intermittently. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 140,000.
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