: the contact stated while driving 35 mph through an intersection on normal road conditions, the engine stalled and could not be restarted. There were no warning lights prior to the incident. The vehicle was towed to the dealership, who diagnosed a fuel pump and fuel injection pump failure, both were replaced. After this incident, the vehicle presented transmission problems. The contact noticed a loss of power while driving 65 mph on a highway. Intermittently, the transmission made noise when shifted to second gear. The vehicle had been taken to the dealership 20 times, however no error codes identified the defect. In one of the incidents, the yellow malfunction light illuminated and the dealership identified the defect as the computer control module and the driver shaft, both were replaced, however the transmission problem persisted. The dealership determined the vehicle could not be repaired. The manufacturer was contacted who recommended to take the vehicle to a different dealership. The vehicle was not downshifting when going up hills and it would get stuck in second or third gear. The A/C and blower motor were inoperative, the dealer could not duplicate the consumers concern. The key became stuck in the ignition. All the dashboard lights were flashing, the cd player was broke. The brakes and rotors vibrated. The starter was replaced. The driveshaft and heater were replaced. The seats would not move back. The seat belts did not retract as they should. Updated 01/17/07. Updated

- Aliquippa, PA, USA

I took possession of a new Jeep Grand Cherokee on 29 June 2005. That afternoon, when first driven above 60 mph, a front-end vibration (oscillation) was immediately evident. Actually the vibration is present at all speeds. I arranged for a service appointment at steve christy Chrysler Jeep here in tucson. My first warranty visit for the vibration problem was made on 18 July 2005. The diagnosis there was a bad tire, which I had replaced at a Goodyear tire shop per instructions from this dealership. It had no effect on the vibration. I have since been in to jim click Chrysler Jeep in tucson on three occasions for a total of eight full days. The vibration persists. I was informed that I would be unable to have further repair attempts without direction from Chrysler engineering. The latest repair attempt resulted in a modification to the drive shaft by adding six weights at positions on the drive shaft. After this activity, which did not fix the vibration, I was told that the remaining vibration was " in the design". I had a local respected automotive shop evaluate the vibration and they concluded it had a problem. I asked three fellow engineers to evaluate the vibration and all concluded there was a problem. (note, one of the engineers has five years experience driving and testing vehicles professionally.) Chrysler still claims the vibration is " in the design". the vibration is bad enough that I am afraid to take the vehicle on a road trip or tow a trailer. The vibration is at times violent and I do not know if something could break or if the oscillation could cause loss of control. I was informed by a maintenance supervisor that there were two reasons for Chrysler to take the "in the design" position. 1) there are thousands of vehicles that made it out of the factory with this problem and 2) the problem is a chassis alignment flaw and can not be repaired.

- Tucson, AZ, USA