This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2005 Jeep Grand Cherokee. While driving at an unknown speed, the entire instrument panel illuminated and the engine stalled. The contact was able to maneuver to the emergency lane and shut off the vehicle. The contact was able to restart the engine, but the failure recurred. In addition, smoke appeared from the hood of the vehicle. The vehicle was taken to a dealer where it was diagnosed that the radiator fractured and the engine failed. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 190,000.
- Jonesboro, GA, USA
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- Jonesboro, GA, USA