This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2005 Jeep Grand Cherokee. While approaching an intersection the contact applied the brakes and they failed to stop the vehicle which caused a crash. The dealer stated that they could not diagnose the failure. A technician from the dealer also inspected the vehicle and was unable to diagnose the failure. This failure has occurred on two previous occasions. There were no injuries or damage to the property. The failure mileage was 15432 and the current mileage was 16000.
- Webster, NY, USA
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- Webster, NY, USA