This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2005 Jeep Grand Cherokee. While driving 35 mph, the engine light illuminated and the vehicle stopped after making a left turn. In addition, the power steering and brakes failed. The contact received a recall notification; however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 122,900. Updated 11/23/15 the consumer received a recall notice, regarding the ignition switch, after she had already paid to have it replaced. Updated 12/28/15.
I was on my way to work and in mid motion the cars engine power steering and brakes shut off. Luckily I was going slow enough that I was able to stop my car and restart it without any accidents. But I'm terrified the next time will I won't be so lucky.
When it started malfunctioning, I would be just driving and my Jeep would just shut off, engine, power, all the dash lights come on, and steering becomes difficult as well as braking, and now it won't start. This is extremely dangerous to be driving but the ignition switch isn't available yet, this is a known recall and now its causing me to miss work since its my only vehicle. This is unacceptable and very dangerous, this has taken far too long to fix. Please help! I need a loaner!
On at least 4 occasions, my Jeep has randomly lost power such that the power steering, accelerator, and brake systems stopped working. Each time it has occurred, it was at a low rate of speed, so the danger of a catastrophic accident was low; however, one time it occurred when I was on a hill and I couldn't stop the Jeep from rolling down hill. I had to coast through a stop sign and only came to rest because of a curb on the opposite side of the street. Luckily, no cars were coming in the opposite direction.
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that while making a turn at approximately 15 mph, the brake pedal was depressed and failed to respond. The vehicle accelerated independently without warning. As a result, the contact crashed into another vehicle. The air bags failed to deploy. A police report was filed and there were no injuries reported. The vehicle was taken to a dealer where the technician informed that the vehicle was operating as designed. The contact mentioned that the failure recurred several times. The manufacturer was notified of the failure. The failure mileage was 83,497.
- Mount Upton, NY, USA
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I was entering a parking lot when I saw another car exiting. I pressed down on the brake and the vehicle went into sudden rapid acceleration. I pushed harder on the brake and the car sped up to at least 60 mph. I hit the car that was coming out of the lot because I could not stop my car. The car that I hit hit a parked car. My vehicle then sped ahead hitting another car because I could not stop. I sped over the railroad tracks and my car finally came to a stop in a shopping center. This was the last experience with sudden rapid acceleration in this Jeep. No one in my household has driven the Jeep since. My daughter experienced the same rapid acceleration in February while she was parking. She was going in reverse to park between two parked cars. The Jeep accelerated so rapidly she hit the car parked behind. The parked car she hit was totaled.the dealer could not diagnose the problem and Chrysler dropped the case. In my case Chrysler sent an inspector to investigate the problem. Chrysler determined that that they would not change their previous position and denied any mechanical defect. We have a car we are terrified to drive. It cannot be repaired because the mechanical defect cannot be diagnosed.
My 2005 Grand Cherokee has on several occasions turned itself off while driving down the road. The last time this happened was at night and raining and the windshield wipers, headlights and everything shut off for several seconds while driving down the road. Because of this a tractor trailer pulled out in front of me with my children in the car and we were nearly killed. I had no lights, windshield wipers, the brakes and steering were very difficult etc. I took it to the dealer today and they stated that there is a recall for this however no fix for the issue at this time"!?!?!"! this is completely unacceptable as my vehicle is completely useless, it is not worth my families lives to take the chance of driving it.
The contact owns a 2005 Jeep Grand Cherokee. While approaching a stop, the brake pedal was depressed but it took a longer distance to stop the vehicle. The service brake system and service four wheel drive was displayed across the message board. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 14V438000: (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 74,000.
I drove into an advance auto parking and when I was driving the car seem to accelerated and I could not turn the wheel on the car I tried to push the brakes to stop the car but the braking system was not working. I could not turn the wheel and the braking system was not working and I started to panic. My car ran right into a metal pole and totaled my car. The police at the seen told me and my husband that the impact that the vehicle took, the airbags should of came out, but they did not. My car is totaled and the body of the car in the front is split in half.
I was driving down the highway going approximately 65 mph when, without warning, the vehicle shut down completely. Engine shut down, all power steering, braking, and power systems were lost. Luckily, I was in the far right lane and was able to pull safely to the side of the road. Once the vehicle came to a complete stop I was able to restart the vehicle and continue on. This is an extremely dangerous issue. After calling the dealer was told there was a recall for the symptoms described but no parts available to fix it and it could be months before it could be fixed. No offer was made to provide me with a vehicle to drive while the issue remained open. I am not going to endanger my life, my family's lives, or the lives of other drivers by continuing to operate this vehicle. The dealer should be required to provide an alternate mode of transportation to the customer if the issue cannot be resolved in a timely manor.
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that the vehicle failed to start. After several attempts, the vehicle was able to start. While driving 5 mph, the vehicle shut of and the power steering and power brakes failed. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the parts were unavailable to perform the repairs. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was not notified of the failure. The approximate failure mileage was 60,000.
I had my vehicle valet parked with a single key in the ignition. Upon receiving my car I got into the drive seat and proceeded to push my seat forward since I had a passenger behind me and was providing extra leg room. We proceeded to leave the parking area of the hotel and at a speed of about 15 mph I turn to adjust and item on the rear floor when my knee hit the key and the entire car was switched off. I had no steering since it was in locked position and the brakes was difficult to stop. The engine was off. I am just glad I was not on the freeway at 65 mph. Why is it taking Chrysler (Fiat) one year to get a fix for this recall?
The contact owns a 2005 Jeep Grand Cherokee. While driving approximately 30 mph, the brakes and the steering wheel seized. As a result, the contact crashed into the rear of another vehicle. The vehicle sustained significant damage to the front end, but the air bags did not deploy. A police report was filed. The driver suffered a fractured right foot and a forehead laceration that required medical attention. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The contact stated that the recall notice for NHTSA campaign number: 14V438000 (electrical system) was received in September of 2014, but the parts were not available. The failure mileage was 170,000.
The contact owns a 2005 Jeep Grand Cherokee. The contact received a recall notification for an unspecified NHTSA campaign number. The vehicle was not repaired due to the parts not being available. While driving at an unknown speed, the contact's wife experienced difficulty steering, braking, and unexplained acceleration, which resulted in a head on collision with a tree. The vehicle was destroyed and towed from the scene. The contact's wife struck her head and suffered loss of consciousness, which required medical attention. The air bags failed to deploy. A police report was filed. The approximate failure mileage was 83,799.
The contact owns a 2005 Jeep Grand Cherokee. While depressing the brake pedal, the vehicle failed to stop. The failure recurred several times. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 125,000.
My 200 Jeep Grand Cherokee is affected by the manufacturer recall number: P41. While driving this past weekend with my wife and two small children. The ignition switch changed positions causing the engine to shut off with steering and braking greatly reduced. Thankfully I was not on the highway traveling at high speeds. This occurred in a residential neighborhood while driving 25mph. Thankfully no other vehicle or pedestrian was in our path. This was extremely scary and could have been extremely dangerous and deadly. I am completely unsatisfied with Chrysler responsiveness to this issue. Our Jeep is my wife's primary vehicle and drives my children around daily. I feel this vehicle is unfit and unsafe to drive. Chrysler promised a solution by the end of the first fiscal quarter which is months past. When will a solution be available" I fell Chrysler is responsible to provide my family with a safe vehicle, is a rental or loaner vehicle an option until a solution is provided" please help...
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that while driving at an unknown speed, the vehicle stalled and the check engine light and the ABS light illuminated. Also, the contact stated that the brakes engaged independently. The vehicle was included in NHTSA campaign number: 14V438000 (electrical system). The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 130,000. Updated 5/11/15
While getting on the freeway about to merge on the middle left lane my vehicle all the sudden flick on all the dashboards lights - did not loose any power, but got my very concerned. 3 days later 3/14/2015 while I was putting to a parking space about to make another left turn the steering lock and lost all power. Lights were on, but I had no breaks and no steering. When tried to start the vehicle the engine had a hard time starting. Per the recalled online it says to adjust seat and not to have any other keys with the vehicle key. There were no other keys on this. I called my local dealer and there was no information on this.
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that while driving at 35 mph, the brake pedal was depressed and the contact noticed an intermittent knocking noise. In addition, the contact stated that the vehicle jerked. The vehicle was taken to a dealer. The contact was unsure about what needed to be replaced. The vehicle was repaired. However, the failure recurred. The manufacturer was not notified of the failure. The failure mileage was unknown.
A D V E R T I S E M E N T S
- Freeport , IL, USA