This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Head restraint on my new Jeep Grand Cherokee limited (2005) tilts forward a few inches (compared with my previous 2002 Laredo). There is no adjustment to pull the head restraint back, only an up and down option. The head restraint is pushing my head forward instead of it being straight with my body as I drive the vehicle. This turtles the head and causes headaches. The manufacturer and Jeep dealer have not provided a remedy or refund thus far.
- Littleton, CO, USA
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- Littleton, CO, USA