This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2004 Jeep Grand Cherokee. While driving 40 mph, the vehicle shook violently and the steering became difficult to maneuver. The vehicle was taken to an independent mechanic who diagnosed that the tie rod failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 125,000.
- Madison, MS, USA
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- Madison, MS, USA