This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Notified in Dec 2015 of airbag recall. Had vehicle checked at local dealer. Was told they would attempt to order the parts and let me know. Received 2nd airbag recall notice on Nov 2016. Still no fix on my vehicle.
The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V673000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available. Parts distribution disconnect. Updated 01/05/17
The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V673000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owned a 2004 Jeep Grand Cherokee. While driving approximately 50 mph, the vehicle crashed and flipped over three times. The air bags did not deploy. The vehicle crashed into a telephone pole and mailbox. The air bags failed to deploy. A police report was filed. The contacts sustained medical attention for a cut on her head, scrapes, knee bruises, and bruises across the chest from the seat belt. The other passenger sustained cuts on the hands and face. The vehicle was towed to a salvage yard where it was deemed destroyed. The failure mileage was unknown.
Received a safety recall R60nhtsa 15V-673. Called and scheduled an appointment with bergeron Jeep of metairie, la. 70001. It has been over 6 months and haven't heard back even though messages have been left.
- Metairie, LA, USA
Search CarComplaints.com for these popular complaint phrases...
Takata recall. The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V673000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The contact was unable to determine when the vehicle would be repaired. The contact was to check with the manufacturer to determine when the parts would be supplied to the dealer. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect...updated 11/17/16 updated 12/13/16.
Takata recall. The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V673000 (air bags); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
I received a recall notice in November of 2015 about my airbags so I immediately called dick hannah Jeep who told me that the parts weren't released yet and that someone would call me. I had forgotten about it because they said they would call me once they had it. Last week I was going through my paperwork and found the recall so I contacted Jeep on twitter who said the parts were in fact available.so I told them and they still said that the parts were not available so I told them that makes no sense Jeep said that they are and they checked and then here we are 10/15/16 finally getting it done. So I have been driving this car since then and I could have died.
The contact owns a 2004 Jeep Grand Cherokee. While the vehicle was at an independent mechanic for routine repairs, the front driver and passenger side air bags deployed without impact or warning. The mechanic diagnosed that the air bags needed to be replaced. The vehicle was not repaired. The VIN was included in NHTSA campaign number: 15V046000 (air bags). The vehicle was taken to a dealer, but the contact was unable to confirm if the recall repair parts were available. The manufacturer was notified. The failure mileage was 150,000.
The contact owns a 2004 Jeep Grand Cherokee. The contacted stated that the air bag warning light illuminated. The vehicle was serviced under NHTSA campaign number: 15V673000 (air bags) but the remedy failed to repair the vehicle. The contact mentioned that the air bag warning light remained illuminated the day after the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 40,000.
The contact owned a 2004 Jeep Grand Cherokee. While driving approximately 40 mph, the contact rear ended another vehicle. The air bags did not deploy. A police report was filed. The contact sustained injuries to the pelvis, collar bone, right shoulder, leg, and ankle. Medical attention was required. The VIN was included in NHTSA campaign number: 15V673000 (air bags). The manufacturer was not made aware of the failure. The vehicle was destroyed and towed to an independent mechanic. The failure mileage was unknown.
The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part to do the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
I am writing to complain that the dealer autonation Chrysler Dodge Jeep Ram tyler 3120 ssw loop 323 tyler, tx 75701 (903) 561-2404, has been unable to remedy the occupant restraint control module recall in a reasonable time.
The contact owns a 2004 Jeep Grand Cherokee. While driving 15 mph, the driver and passenger side air bags inadvertently deployed without warning or impact. The vehicle was taken to the dealer, but was not diagnosed nor repaired. The manufacturer was notified and was investigating the failure. The failure mileage was 121,000. The VIN was unavailable.
The contact owns a 2004 Jeep Grand Cherokee. The contact received recall notification of NHTSA campaign number: 15V673000 (air bags). The part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
I have been waiting for this part to be repaired on my vehicle for one year now. After waiting for so long, the part finally makes it to the dealer and the dealer after repeatedly so many times telling me that they will call me as soon as it arrives. One day I decide to stop by to check if the part has arrived, I find out that the part shows on their system as it arrived 10 days ago and nobody had the courtesy of calling to let me know so I can have my vehicle fixed. All this happened at the Dodge dealer in naples, fl.
The contact owns a 2004 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V673000 (air bags); however, the part for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The air bag warning light illuminated. The manufacturer was not made aware of the issue. The failure mileage was 112,000. Parts distribution disconnect. Updated 10/18/16 updated 10/19/16.
A D V E R T I S E M E N T S
- Yuba City, CA, USA