Plastic surrounding door handles cracked. First incident was on right rear door. I assumed my child was playing roughly. Soon after a similar crack appeared in the front door on the drivers side. Next came the front passenger door and now all four door panels have cracks in the plastic surrounding the door handles. The left rear door can not be opened from the inside and the right rear door does not open consistently. I expect it to fail completely soon. While reviewing Jeep message boards I found a lot of people with 2005-2010 Jeep have experienced similar failures. My dealer, bob baker Jeep in carlsbad ca, says the doors are not covered and suggested replacing the entire panel on each door.

- Solana Beach, CA, USA

There are two issues, one being the issue with the engine dying once the vehicle is put into a forward or reverse position from either reverse or drive position. Second is the issue of the vehicle surging forward just prior to stopping. The engine will rev up just prior to stopping and start a hard but load rumbling due to the brakes being held and the vehicle wanting to drive forward. I have an appointment with my repair shop to diagnose the issue, and it is very wearing of the possibility of this issue causing an accident.

- Denver, CO, USA

Our 2004 Jeep Grand Cherokee was rear ended at a stop light and 2 of the 3 vechicles burst into flames and burned completely. Updated 12/20/10 updated 12/27/10 updated 04/03/13

- Kingwood, TX, USA

Dashboard has a loud creaking sound coming from its underside when turning on ventilation? there is creaking from the dash seconds after shutting the engine off. There are strange numbers popping-up on the climate control display. The cold ir blows from one side of the dash even when the heat is turned on. Research has shown all 1999-2004 Jeep Grand Cherokee with electronic dual climate controls will eventually require major repair in order to cure hot air/cold air blowing from vents when they're not set to do so.

- Bellevue, NE, USA

A few weeks ago the heat went out in my 2004 Jeep Grand Cherokee. I went online and found that this is a way to common issues with Jeep. I was shown how to run a diagnostic to determine if it was the blend door and or the recirc door. For me it was both. I also saw online there are many complaints for this same thing. Jeep has done nothing to address this but sit back and charge customers to get this fixed. Living in the North and using my car for work puts myself ad my family in a bad position. Faulty part with this many complaints should spur Jeep to fix their cheap part...

- Lewis Center, OH, USA

2004 Jeep Grand Cherokee HVAC system blend doors have failed, so that automatic climate control system fails to control temperature and blows very hot or cold air at inappropriate times. Impossible to maintain constant temperature in the vehicle.

- Claremont, CA, USA

Purchased new 2004 Jeep from dealer. Within the first month of ownership, I began experiencing occasional, intermittent engine problems at start-up-- the engine would run very rough, shaking the vehicle. The service light in the dash would flash. If driven, the engine would stall unless the accelerator was continually pressed. After a few of these events, we discovered that, if turned off, after about 5 minutes, the engine would run normally. The service light would remain on for a few minutes (sometimes a half hour) and then turn off. This problem re-occurred intermittently, sometimes every month, & sometimes every couple months, usually in the morning at first startup, but sometimes when I left work in the evening to drive home. My salesman and the service manager knew of the problem. Jeep dealer later said that the vehicle was simply in need of a complete tune-up. They did the tune up 6 months ago - May 2006. The problem has recurred again. I took the Jeep in again. Dealer reports that car is "running rough" but they can not find the problem.

- Towson, MD, USA

Blend door on a 2004 Jeep Grand Cherokee.

- Centennial, CO, USA

Defective blend door housing.

- Franklin Park, NJ, USA

Consumer complained that the belt will not stay in the child's safety seat. The harness that keeps the child in the seat will not stay in the seat. It disconnects from the seat at times. Had to rig up the harness so that child will stay in the car seat. Also, handle does not lock. While putting child in the car seat it dumped him out of the car seat twice. He sustained injuries, hitting his face and head. Consumer called the manufacturer, and they did not fix this car seat.

- Haysville, KS, USA

Complaint regarding smoker's kits in 2004 Jeep Grand Cherokee. The vehicle did not come equipped with a cigarette lighter or an ash tray so the manufacturer sent the consumer a smoker's kit. This cup was to be placed in the smaller of the two front cup holders in the console. This inadequate ashtray was awkward and dangerous to use.

- Wiley, GA, USA

2004 Jeep Grand Cherokee Laredo does not have a cigarette lighter or an ash tray. The dealer told the consumer a cigarette lighter and ash tray would be mailed to him and he could install it himself. Five days later the consumer received a packaged which contained the normal lighter and a small black plastic cup with a lid for the ash tray. The cup was to be placed in the smaller of the two front cup holders. The consumer stated the ash tray was inadequate but awkward to locate and dangerous to use since it would take the drivers attention from the road.

- Wiley, GA, USA

Bought a 2004 Jeep "special addition" in June of 2003, the air conditioning button would not stay on. Took it to the shop, the part was back-ordered. It took several weeks (without air in our new Jeep during the summer) for the part to come in and be replaced. This Jeep pulls drastically to the right. Also, took this so called trail rated Jeep across a foot 1/2 deep by five foot wide creek on our place (that we drive through on a weekly basis) a piece of ice broke the metal guard piece on the front of the Jeep and the ice lodged up against the radiator in turn damaging the radiator, causing the engine to overheat. We were without our vehicle for 6 weeks because the entire engine had to be replaced. This is by far the worst experience we have ever had purchasing a new vehicle.

- North Bend, NE, USA