This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have had the brake pads replaced three times in less than 4 years with only 30,000 miles on the vehicle; they pulsate when applied. I am afraid they may not grip sometimes and may cause an accident.
: the contact stated while having other repairs on the vehicle, the dealership determined the rear rotors and brake pads needed to be replaced. The repairs were not made and there was a vibration in the brakes.
: the contact stated while driving 40 mph on normal road conditions, the vehicle pulled violently to the left while the brakes were applied. The vehicle was taken to the dealership three times for brakes repairs. After the last incident the contact noticed the dealership service did not use original replacement pads which created severe damage to the passenger side front rotor due to metal to metal contact with the caliper. The contact was very concern because during the last incident the vehicle almost hit the road rail.
: the contact stated while applying brake pressure at various speeds there was a pronounced vibration in the front end of the vehicle. The vehicle was seen by a dealer for inspection. The dealer replaced the front rotors and pads which corrected the problem. Updated 05/16/2006.
- Worthington, OH, USA
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Purchased 2004 Jeep Grand Cherokee with about 11,000 miles. By 24,000 rotors are showing signs of warping. When brakes are applied steering wheel shivers and also get pedal feedback. This is causing an unsafe driving situation and should not be happening with a car with only 24,000 miles on it.
: the contact stated the rotors warped resulting in front end vibration at speeds of 50 to 60 mph. The brake pads and rotors were replaced by the service dealer three times. The replacement pads and rotors failed after driving about 6,000 miles and the contact is concerned this pattern will continue. The first time the vehicle was taken to the dealer, the front and rear brake pads and rotors were replaced. During the next two visits, only the front brake pads and rotors were replaced. The dealer was unable to provide an explanation for the wear until this most recent visit, 3/16/06, where it was determined to be caused by aggressive braking. Vehicle pulsated when coming to stop at traffic signal at speed of 25 mph. Contact felt it was a safety problem because of failure to stop or loss of control. Vehicle vibrated excessively when slowing at speeds of 50 mph or higher or for on/off ramps or traffic back ups on highways. It felt as if vehicle will not stop or lose control due to warped brake rotors. Happened on three occasions; 09/29/ 2005, 05/05/2005, and 05/16/2006.
The contact stated the brake pedal felt as though it was pulsating. There was 15,000 miles on the vehicle. The dealership replaced the brake pads and cut the rotors. At 20,600 miles the pulsation returned. The vehicle was being taken to the dealership.
Warped brakes on 2004 Grand Cherokee. Eas told by dealer it was due to the fact that I do lots of city driving. After doing some research this is a common problem in Grand Cherokee. I even had an associate that sold his for similar problem. While braking on highway the car violently shakes and is dangerous. This is the vehicle I Transport my child in and it is not a responsible feeling I get when I put her in the car. Chrylser needs to address this issue with their customers. Looking at research I did this problem goes back at least 8 years.
The consumer felt that the problem had started when the vehicle was purchased and had only gotten worse. The problem first started on August of 2004. When the consumer applied the brakes he could feel the vehicle shake. There was a problem with the front driver and passenger side wheel brake rotors. The vehicle felt like the wheels were out of line. The consumer took it to a mechanic they cleaned the rotors and pads. The vehicle is a 2004 Jeep Grand Cherokee Laredo.
The front and rear rotors, and brake pads need to be changed every 2 to 3,000 vehicle. Took vehicle to the dealers, they said it was because consumer rode the brakes. But this was fourth Jeep vehicle and driving pattern had not changed. Only 12,000 miles on the vehicle. Took vehicle to independent mechanic, who determined it was not normal.
While applying the brake pedal vehicle vibrated uncontrollably and failed to stop completely. Vehicle was taken the dealer for inspection numerous times, and mechanic determined that brake pads and rotors needed to be replaced, and replaced them three times. However, the problem recurred.
Vehicle shook while driving, and a loud squeaking noise was heard coming from the rear of the vehicle when brakes were applied. Driver was able to maintain control of the vehicle, and took it to the dealer, and mechanic determined that left and right front and rear brake pads/rotors needed to be replaced.
While driving at 50 mph consumer applied the brakes and experienced severe vibration in the steering wheel. A certified mechanic examined the vehicle, and determined that the front rotors were warped and deformed. The rotors and pads needed to be replaced.
A D V E R T I S E M E N T S
- Centerton, AR, USA