This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
At 35,000 miles the passenger-side window regulator made a popping noise, then the window slowly sank into the window-well and would not move. I had to have the regulator replaced at a cost to me of $447.20.
The passenger door window went part way down, it then failed to move. You could hear the motor working but the window remained in the same position. The failure caused rain and debris to enter the window. The entire regulator had to be replaced which included the motor because a plastic cam broke. The part cost over $200 to the public and failed with less than 31000 miles on the car but was out of warranty by exceeding the three year limit. Same unit on both sides of car could cause problem of objects flying in face of driver.
I would like to register a complaint against Chrysler. I own a 2003 Jeep Grand Cherokee and I had to have the motor replaced for the driver side rear window. What is bothersome to me is that I never put this window down. No one sits in the back seat nor do I have children putting the window up and down. I also had to replace both the driver and passenger side motors as well. It's quite clear that there is a defect in this part. I would appreciate it if we start holding companies accountable for their products.
Since October 2005 I have had 3 power window regulators fail. I have replaced 2 and currently need the 3rd replaced. It is expensive and absurd to have to go through this in less than a years time.
- Richmond, VA, USA
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In August 2005, passenger side power window regulator failed (lower pulley broke allowing cable to become entangled around motor drum). Window fell within door housing and I had to drive vehicle with no side window in a downpour to the dealer. Vehicle had approx. 42K miles. Dealer refused to repair under warranty in that vehicle has > 36K miles. In May 2006, drivers side power window regulator failed, with the same symptoms. Both repairs were funded out of my pocket.
I have had my Jeep Grand Cherokee 2003 for 3 years. It has 55,000 miles on the vehicle and is in excellent condition. In May 2005, the driver's side window regulator (the component that makes the window go up and down) popped. I had it repaired at my expense. It also occurred again in January of 2006; same side driver's side window and again I had it repaired at my expense. It is now April 2006 and the passenger side window regulator popped and is no longer operational. I will need to bring the vehicle in and get it repaired at my expense yet again.
Window regulator is faulty. This has occurred 3 times within the past year in which I need to replace the regulator to make the window go up and down. Occurrences have taken place on May 2005, January 2006 driver's side window both times and April 2006 passenger side window. All three times I have paid at my expense to get this faulty equipment fixed.
: the contact stated the front passenger power window is inoperable. The dealer determined the power window regulator needs to be replaced. No repairs have been made.
Fumes entered the cabin of the vehicle through the vents. The fumes made the driver nauseous and made her feel as though she was going to pass out. The vehicle was taken in for testing, but the cause was undetermined. The engine light came on. The consumer stated that there was a hole in the hose. Vehicle caught on fire while parked. The vehicle was deemed a total loss. The power window shorted out prior to the fire.
A D V E R T I S E M E N T S
- Denver, CO, USA