This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2003 Jeep Grand Cherokee. While driving 60 mph the steering column was loose and the contact lost control of the vehicle when driving over a bump in the road. The failure mileage was 42900. The dealer on one of three occasions replaced the tracking bar and front steering damper. Also, the dealer stated that the steering column could be replaced at cost to the owner. The current mileage was 44200.
A D V E R T I S E M E N T S
- New Winsor, NY, USA