This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2003 Jeep Grand Cherokee. While shifting out of neutral, the vehicle surged forward. The contact depressed the brake pedal with both feet, but the vehicle failed to stop. The vehicle crashed into a pole, flipped over three times, and landed on a business sign. Smoke began to rise from the engine and the fire department used the jaws of life to rescue the contact from the vehicle. She sustained injuries to her back and left leg. A police report was filed and the investigation concluded that the failure was due to the accelerator pedal becoming stuck. The speed and engine size were unknown. The VIN was verified and appears to be valid. The vehicle was destroyed, therefore no current mileage was available. The failure mileage was 60,000.
Consumer complained about unexpected acceleration. Owner was driving at approximately 35 mph and suddenly the vehicle began accelerating. Owner had both feet on the brakes, and had to turn off the ignition to get the vehicle to stop.
After conducting business at a drive in bank consumer proceeded to leave. Consumer placed foot on the accelerator and the vehicle accelerated. Then, he applied the emergency brake, however, it did not stop the vehicle. It stroke a four foot embankment, the only thing that stopped the vehicle was a concrete retaining wall, which was struck at 30 mph. Upon impact, the air bags did not deploy, the emergency brake and the anti lock brakes did not kick in.
Vehicle experienced unexpected acceleration problem. Owner was pulling out of the garage and vehicle lunged forward, crashing into the parked vehicle in the garage, and forcing it through the wall of the garage. The consumer stated that the right back tire dug into the gravel up to the gravel.
Car lunged forward while driving less than 5 mph in parking lot. Engine raced at full speed with no foot on the acceleration pedal. Both feet on the brake could not stop car. Put the transmission in neutral and turned ignition off to stop car.
- Pine Hill, NJ, USA
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- Strong, ME, USA