This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Multiple. Purchased vehicle brand new with less than 9 miles. Vehicle has required over $6,000 in repairs ranging from power window motors, electrical issues, brakes on many occasions, fuel system problems, and problems with shock absorber durability. Vehicle is 5 years old with less than 80,000 miles.
Consumer states: Vehicle cuts off while going down the highway, no warning, doing almost 70 mph. Nothing worked, and there were no brakes. The only thing working was the 4-way flashers. Tried to turn steering wheel and lost power steering. Another time went to turn in the position the wheels were and in that was the way the vehicle went. The repair shop mechanic said it needed a crank sensor. Previously, before they put in a fuse and it blew out.
Fan motor quit working disabling all HVAC including defroster. Dealer replaced resistor but said wiring harness needed to be replaced to complete repairs and part on back order. Resistor again failed on 12/3/03 and part still not available per whitten brothers Jeep dealership, richmond, Virginia. Vehicle unalbe to clear ice/frost from windshield (exterior and interior of windshield). As of 12/9/03 dealer says part still not available from Chrysler/Jeep.
- Richmond, VA, USA
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- Gaithersburg, MD, USA