This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2003 Jeep Grand Cherokee. The contact stated that the air conditioning system failed and blows hot air through the driver's side vents and cool air through the passenger side vents. The failure occurred intermittently. In addition, the volt meter-battery indicator was wavering, the odometer light flickered on and off, and the ABS warning light illuminated. The dealer advised him to bring in the vehicle for a diagnostic check. The contact will take the vehicle to the dealer. The failure mileage was 46,000.
Research has shown all 1999-2004 Jeep Grand Cherokee with electronic dual climate controls (ac) will eventually require major repair in order to cure hot air/cold air blowing from vents when they're not set to do so. The cost to repair this issue, which has been known to pop up again after another 50K miles after repair, is generally $800-$1500 from a dealership. My Jeep has this issue and it is caused by poor design from crysler, they use cheap plastic parts.
The contact owns a 2003 Jeep Grand Cherokee. While driving with the cruise control set at 65 mph, the vehicle suddenly accelerated to 85 mph. The contact depressed the brake pedal, cancelled the speed control, and disconnected the cruise control button. The vehicle did not decelerate and the contact pulled off the road and turned off the vehicle. When the vehicle was restarted, all of the instrument panel lights illuminated. He turned off and restarted the vehicle again and it operated normally. He was able to drive home. The vehicle was taken to the dealer twice for the same failure. The throttle position sensor and crank vacuum hose were replaced after the first failure. The vehicle is currently back at the dealer for a diagnosis. The VIN, engine size, fuel system, number of cylinders were unknown. The current mileage was 55,000 and failure mileage was 53,800.
Multiple. Purchased vehicle brand new with less than 9 miles. Vehicle has required over $6,000 in repairs ranging from power window motors, electrical issues, brakes on many occasions, fuel system problems, and problems with shock absorber durability. Vehicle is 5 years old with less than 80,000 miles.
- Gaithersburg, MD, USA
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- Charlotte, NC, USA