This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2003 Jeep Grand Cherokee. The contact stated that the air conditioning unit failed to cool properly. The vehicle was taken to an independent mechanic for diagnosis and the contact was informed that the compressor would need to be replaced. The vehicle was repaired. The following day the failure recurred. The mechanic then rewired the air conditioning unit but to no avail. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure and current mileage was 70,000.
The contact owns a 2003 Jeep Grand Cherokee. The contact stated that the right directional blinker failed. The blinker remained illuminated constantly. The vehicle was not taken to the dealer to have a diagnostic or repairs performed. The failure mileage was 44,100 and the current mileage was 44,885....updated 08/22/13 the consumer stated when he un-locked the door with the key, the hazard lights came on. He changed all the bulbs and the blinkers, but the lights stayed on. He was unable to use the blinkers, and he had to un-hook the battery for a couple of hours. The tail lights were also replaced, but they still didn't work.
Had my Jeep for about 4 years now, and I've recently had many issues with it. For one, there's a recall, which parts are not available right now for an orc sensor. The recall letter said there may be a chance that it could cause an electrical distress on the computer. Now, I don't know if these caused many electrical issues or not, but I'd like to see something done about it. Around later November 2012 I took the Jeep to get the ac/heater work because it wasn't working. Paid $400, labor and parts. Also got my signal lights fixed, because they weren't working either. Few months pass, now its March 2013. The signal lights work when they want, even after getting it fixed. The right signal light works fine, the left works when it wants. My driver foglight went out. I don't have a bad bulb so what is it" few weeks later, driver headlight goes out. Again, no blown bulb. Few more weeks pass, and my ac/heater stopped working again. Why" also, the driver tail light, at times goes out. No bad bulb. I feel as if I give it more time, the problem is just going to get worse. We need to look into this problem.
Driving along, car simply cuts off. No warning. Solution is to disconnect battery cables, wait about 5 minutes, reconnect and restart. Dealers are baffled. No known reliable fix. Very dangerous if on bridge, interstate or tunnel. Especially a problem at night, as "fix" involves shutting off all lights including hazard warning lights.
The contact owns a 2003 Jeep Grand Cherokee. While stopped at a traffic stop, the contact noticed that the driver side turn signal was not illuminated. The contact replaced the fuse for the turn signal however, the failure continued after the repair. The vehicle was not taken to the dealer for diagnostic testing or repairs. The approximate failure mileage was 100,000. Updated 05/02/12 the consumer stated on occasion, the right blinker failed to operate as well. The flasher relay was replaced with a bran new part, which worked for about one week. Updated 05/04/12
- Schertz, TX, USA
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For an american made car this is very upsetting. Seems like american cars are made to break down and not last. A way for these corporations to make money. My vehicle has no heat and has been viewed by a mechanic and the cost are increasingly unfair. With on 62K miles, this isn't right!
03' Jeep Grand Cherokee with 100K miles. Has been well maintained and taken care of. I'm in the navy and am stationed at ns Norfolk where there many tunnels. So, I'm driving home from the naval station and my Jeep is running perfect, then all of the sudden nothing. It just dies. I let it sit a few minutes after barely making off the road and it started back up. Ever since it has started doing this periodically and always no prior indication. I've done some research and noticed that several Jeep owners are have similar issues. This seems to me to be a major safety issue to me. I can only imagine my wife and child trying to get through a tunnel, or a curve anywhere and it just dies. All of the sudden no power steering, no power brakes and traffic zooming everywhere. I would be curious to see how many accidents have occurred as a result of this. It seems to be difficult to diagnose, but appears to be a defect with the PCM shorting out.
Right rear taillight assembly, brake and taillights repeatedly burn out. After having dealership replacing bulbs multiple times, there is now a problem with the assembly as it is not providing power to the bulb sockets.
Total loss of heat on the passenger side. Now the drivers side has no heat either. I live in Canada and we need the heat to work or the vehicle is totally useless if you can't see out the windshield! Jeep dealers are aware of the problem, but won't fix it by recall. They expect you to pay anywhere from 800-1500 for them to fix it and a loss of your Jeep for at least 3 days. This is nuts!
Wiring harness that goes behind valve cover is melted. I have had to have my 2003 Jeep Grand Cherokee's # 3 injection wire replaced twice. Once before 70,000 miles and again within the last year. While it was still under warranty the vehicle would spit and sputter and I'd smell gas. The vehicle would stall. The facility changed the #3 injector and it ran okay for a short time. It did it again and "something else" was the problem. Traveling after the first 'fix' and it bogged down, heavy gas smell, hesitation, etc. The #3 wire replaced. A little over 1000 miles to next destination and it took 4 tanks of gas, horrible smell, spit and sputter, etc. Limped into port, #3 wire and injector replaced along with a tuneup for fouled plugs. This year it happened again. Took it in and was shown the wiring harness is melted. #3 wire replaced. This has been costly and even though the facility sees the melted harness they haven't questioned why. Is this a fire hazard waiting to happen? I'm not sure of the dates but can hunt done paperwork if needed.
The contact owns a 2003 Jeep Grand Cherokee.the contact stated that while driving at 10 mph, the air conditioning unit failed as well as the blinkers. The dealer advised there was a short in the circuit that continuously caused the fuse to fail. There were no repairs. The failure and the current mileages were 74,000.
Noticed a decrease in gas mileage and check engine light on. About 1 month after radio would pop loudly gauges on dash would act erratically, digital mileage screen would flicker, vehicle stalls while driving or sitting at a stand still and then restart on its own. While driving and it stalls you loose steering, antilock brakes. Car returns to normal idle and symbols stay lit on dash, (brake, airbag, check engine light, etc) brought to dealership code PO123 so replaced the throttle/pedal position sensor switch a. dealership said that would resolve the stall. 2 days after repair vehicle stalled, instruments were erratically going from 0-100 mph 0 rpms-? no antilock brakes, steering, etc. Whole vehicle looses power. Brought to dealership with all instrument lights lit on panel and no diagnostic codes would populate. After this happens and the car is shut off the next restart has a sluggish restart. Battery was checked multiple times and is good. Occurrence is about 8 times a weekly intermittently. The consequences is it happens with no warning, puts driver in dangerous situation due to stalling when ever it decides to and loss of control of the vehicle. Also on posted forums this is discussed heavily and nobody seems to know how to fix this very unsafe and potential deadly fault with Jeep. They recommend to replace the PCM but I have been told this is a 50% effective resolution and dealerships I called have stated this issue is well known and none of them have been able to find the cause.
2003 Jeep Laredo driving normal, car just stalls(stops running) it occurs as often as you drive. The dealer changed a shaft cost 497. Still stalling, going back Monday I will keep all parts now on. I trouble shot this it seems to be a design defect. This is not safe I was on the expressway with my kids in the left lane. I almost '!@#$% myself(not safe).
Jeep Grand Cherokee heating and ventilation system. Vents blow hot on one side and cold on the other for no reason. Creaking noise coming from system. 2003 wj 2.7 crd.
The contact owns a 2003 Jeep Grand Cherokee. While driving 35 mph, the vehicle suddenly lost power without warning. The dealer test drove the vehicle and it stalled. The cause of the failure could not be determined. The current and failure mileages were 106,000. Updated 4/16/08 the consumer stated applying the gas pedal does not help the vehicle move. The vehicle jerks and the gauges move around. The cam sensor, crank sensor and fuel filter have all been replaced to no avail. Updated
Research has shown all 1999-2004 Jeep Grand Cherokee with electronic dual climate controls (ac) will eventually require major repair in order to cure hot air/cold air blowing from vents when they're not set to do so. The cost to repair this issue, which has been known to pop up again after another 50K miles after repair, is generally $800-$1500 from a dealership. My Jeep has this issue and it is caused by poor design from crysler, they use cheap plastic parts.
The contact owns a 2003 Jeep Grand Cherokee. The contact has experienced failures with all four window motors, the fuel line, the air conditioner, the water pump, and the fuel cap. The contact has taken the vehicle to the mechanic who repaired all the failures. However, some of the failures have returned. The current mileage is 50,400 and failure mileage was 19,029.
My 23 month old was rolling up the window on the driver side of the car when her left hand ring finger was caught in the power window, between the window and the weather stripping. The window would not unroll. The power window failed to unroll.her finger was caught inside. We were finally able to pull the weather stripping enough to unroll the window. It nearly severed her finger. Her finger was broken and cut all the way around.
A D V E R T I S E M E N T S
- Villa Park, IL, USA