This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2003 Jeep Grand Cherokee. While the vehicle was parked and shut off, it began to roll out off the contact's driveway and onto a hillside field. The vehicle traveled down the hillside and into a lake, where it struck several large rocks in a shallow portion of the water. The vehicle was destroyed. The contact did not notice any differences in the vehicle prior to the failure. A police report was filed. The vehicle has not been diagnosed by the dealer. The speed was unknown. The current and failure mileages were 68,000.
After conducting business at a drive in bank consumer proceeded to leave. Consumer placed foot on the accelerator and the vehicle accelerated. Then, he applied the emergency brake, however, it did not stop the vehicle. It stroke a four foot embankment, the only thing that stopped the vehicle was a concrete retaining wall, which was struck at 30 mph. Upon impact, the air bags did not deploy, the emergency brake and the anti lock brakes did not kick in.
- Colorado Springs, CO, USA
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- Washington, PA, USA