This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2003 Jeep Grand Cherokee. The vehicle was included in the recalls associated with NHTSA campaign id numbers 06V197000, seats:front assembly:seat heater/cooler, and 09V117000, seats:front assembly:seat heater/cooler. The vehicle was repaired at an authorized dealer for both recalls. After being repaired he noticed that there was still a hole developing in the front drivers seat due to the heated seating feature. The vehicle was taken back to the authorized dealer where it was repaired a third time. The contact also stated that the vehicle would intermittently overheat. The vehicle was taken to an authorized dealer one time a year for five years consecutively where the engine fan relay and motor was replaced. The failure mileage was 49,742 and the current mileage was 150,000. The consumer also stated the driver's exterior mirror also had a problem with the heating element. Also, the vehicle had an evaporated emission leak which caused the vehicle to fail inspection. The fan relay was replaced five times, the air condition was inoperative, the check engine light illuminated. The dealer refused to cover the repair of a hole that developed in the driver's seat approximately the size of a baseball which he believed was related to the heated element problems. Updated evoq 01/27/11..updated 09-17-12 the consumer stated Chrysler has considered the case to be a goodwill case and opened up a reimbursement case in regards to this vehicle. Updated 09/24/2012
The contact owns a 2003 Jeep Grand Cherokee. The contact stated that the air conditioning system failed and blows hot air through the driver's side vents and cool air through the passenger side vents. The failure occurred intermittently. In addition, the volt meter-battery indicator was wavering, the odometer light flickered on and off, and the ABS warning light illuminated. The dealer advised him to bring in the vehicle for a diagnostic check. The contact will take the vehicle to the dealer. The failure mileage was 46,000.
The contact owns a 2003 Jeep Grand Cherokee. Whenever the contact activated the heating unit mode selector, the driver's side heater and defroster failed to operate. The failures occurred without warning. The authorized dealer was notified and stated that the failure was related to the blend doors located in the heating unit. The vehicle has not been repaired. The VIN was unknown. The failure mileage was 45,000 and current mileage was 46,000.
Having trouble with ac- had valve replaced, the next day air stopped coming out of the vents. Took back to shop and had to have the blend door replaced. Have researched on-line and this is a very common & expensive problem.
- Killen, AL, USA
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All of a sudden the air conditioner (A/C) di dnot work on the 2003 Jeep gc limited. The A/C worked on the driver's side, but on the passenger's side it kicked out hot air. The error code was #56 and stated that the right temperature door travel was too large. So the whole dashboard has to be taken out, and these doors had to be replaced for over $1000.
There were no events leading up to the failure. I purchased my Jeep in the summer 2003. Everything was working properly. The following summer 2004, the ac went bad and stopped. I had it quoted and repaired. Now, in the first qtr of 2006, the ac does not work again. I had it quoted and the repair cost was estimated at $650. This time, the failure is due to the trap door and face not working.
A D V E R T I S E M E N T S
- Charlotte, NC, USA