This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2002 Jeep Grand Cherokee. The contact stated that the passenger and driver side tie rod connecting bars were rusted to the point of corrosion and could possibly fracture. The vehicle was taken to an independent mechanic who stated that the connecting bars needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 83,551. Updated 02/18/15 updated 4/4/2016 updated 08/28/2017
Lost steering. Tie rod assembly came apart. Threads stripped and rod popped out. Lost control with no steering. Bounced up curb, right front tire bounced off a tree and car wound up off the road. Damage included steering rod and linkage, bearing, bent front drive axle, tire, wheel and more.
Lost steering. Tie rod became disconnected. Dealer says that bolts were tightened but that the threads stripped off of the knuckle that tie rod attaches to.
- Somerville, MA, USA
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- Bowling Green, OH, USA