This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
After reading almost all complaints with other 2002 Jeep Grand Cherokee, I have to put in my two cents worth. I can relate to almost every complaint that there is. I just had both my front left and right window regulators replaced a month and a half apart, one just today at $327 with my employee discount. (I work for a car dealership) last month, I have had almost $500 worth of repairs for my power steering pump problems. I have had my brake rotors turned and resurfaced and am in need of doing it again. Then on the other hand, I have experienced problems with my dual control panel not working correctly which I have not have repaired yet because I don't have the money for that one and didn't know at the time that it was a problem. Then when my Jeep was under warranty I have had the air conditioner compressor replaced, new battery(for hard or no starting), amongst other repairs that I can't think of at the moment. I have also been experiencing hard starts with my truck and also the transmission not engaging or jumping (accelerating) while switching gears that the Jeep dealer has not been able to recognize as a problem. I feel that those new Chrysler commercials are not up to par as american and german engineering. Those germans know how to build vehicles in the first place and help repair them as the problem seem necessary.
- Ft Myers, FL, USA
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- Ft Myers, FL, USA