This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2002 Jeep Grand Cherokee. The contact stated that the passenger side tail light burned out and melted the plastic around the holder of the lights. In 2005, he replaced the entire lens and plastic component at the cost of approximately $115. Most recently, the contact noticed that the driver side was experiencing the same failure, which also caused a short. The repair for this failure also cost $115. The dealer advised the contact to replace the entire tail light structure. The current mileage was 98,000 and failure mileage was approximately 36,000. Updated 05/21/08 updated 05/20/08.
- Ormond Beach , FL, USA
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- Ormond Beach , FL, USA