This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2002 Jeep Grand Cherokee. The contact stated that immediately after re-fueling, fuel spewed out of the filler neck. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel inlet valve was defective and needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure and current mileage was 108,267.
The contact owns a 2002 Jeep Grand Cherokee. The contact stated that the check engine warning light illuminated. The vehicle was taken to the dealer where the failure was found in the natural vacuum leak detection pump. There was a recall related to failure, under NHTSA campaign id number: 02V032000 (component: Fuel system, gasoline:delivery:hoses, lines/piping, and fittings). The manufacturer was made aware of the issue but advised the contact that the VIN was not included in the recall. The current mileage was 238,465. The approximate failure mileage was 119,000. Updated 8/9/12
The vehicle experienced the symptoms of recall 02V032 which caused it to smeel of gas everytime the vehicle was driven, the vehicle could not be repaired immediately because the dealer had no parts available, the consumer has to pay to rent a car while his vehicle was being repaired and is requesting reimbursement for the rental car.
Consumer states safety recall 02V032 regarding the fuel tank blocker bracket cannot be performed on vehicle due to the type of hitch installed on the vehicle. Dealership and manufacturer not willing to do anything.
A D V E R T I S E M E N T S
- Nottingham, MD, USA