This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My 2002 Chrysler Jeep 4X4 Grand Cherokee suddenly took off with no brakes. The accelerator seemed to be stuck and the brakes would not slow the car down. I was leaving the parking lot at work. I had both feet on the brakes, put it in neutral and pulled the emergency brake. This still would not slow the car down. I finally moved the gear into park and that seemed to work. After talking to people at work, this is considered a problem with these cars. No one can find anything wrong with it. I will not buy another Jeep or Chrysler car again. I don't feel they stand behind this repeated problem.
Accellerator stuck several times over a 24 hr period. Car was a Jeep cheroke 2002 Jeep [xxx]. the last time the accelerator stuck required the driver to drive the Jeep off the road and hit a tree to stop the car. Jeep was totaled - no additional investigation done by dealership or insurance company. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)
If I accelerate moderately hard and release the gas pedal. The pedal continues to remain depressed and the car continues to accelerate- almost as though the cruise control's resume feature is selected, but it isn't. the dealership was able to find and document the problem once, but their repair (replacing a leaking cruise control servo) was not effective as the vehicle is doing this again. The problem is sporadic and does not happen all of the time.
- Dallas, TX, USA
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- Chicora, PA, USA