This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2002 Jeep Grand Cherokee. The contact stated that the vehicle failed to start and the check engine indicator illuminated. The contact also stated that the horn did not work. The vehicle was towed to a used car lot for the first failure. The vehicle was inspected by an independent mechanic, but the contact was unsure if the vehicle had been diagnosed. The contact did not speak to a Chrysler dealer regarding either failure. The contact was unsure if the used car lot from where the vehicle was purchased had contacted a dealer on her behalf. The vehicle was not repaired. The manufacturer was not made aware of either failure. The approximate failure mileage was 198,000.
- Steubenville, OH, USA
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- Steubenville, OH, USA