This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Consumer heard a grinding noise coming from the rear of vehicle after the brakes were released.. the vehicle was returned to the dealership three times and the problem was still not resolved.
When the brakes were applied steering wheel vibrated, making it hard to steer straight. Brake pads and rotors were replaced. At 22,000 miles brake pads and rotors were replaced again.
Brakes shutter when applied. Dealer says warped rotors/ calipers, & pads need replacement, Jeep is just out of warranty, and they want a small fortune to repair a know defect. This is a safty issue that needs to be recalled.
Consumer states that brake rotors are wearing, and when applying the brakes, vehicle will have heavy vibration and extended stopping distance. Dealer notified.
- Anchorage, AK, USA
Search CarComplaints.com for these popular complaint phrases...
2002jeep Grand Cherokee needed front brakes & rotors at 12,000 miles because of vibration when braking, they were replaced by the dealer. Vehicle now has 23,00 miles and doing the same thing! going back to the dealer!
My Jeep has approx 24,000, predominately highway. Not stop and go traffic, the brakes should not need to be fully replaced. My father has a 2001 and also had to replace his front and rear rotors. I believe that this is a continual problem for Jeep and that should be investigated more thoroughly. If a survey was conducted for Jeep owners I am sure a prevalent number of owners would share this complaint. To allow this factor to exist in such a popular vehicle is a danger to the consumer and any one who shares the road.
Car shakes when brakes are applied, steering wheel visably shaking. When I took the car to the dealer to ahve this fixed they responded by telling me that I needed new brakes. This is a car that is barely a year old and has 23,000 miles on it. I expect brakes to last longer on this and was told that I would have to pay for new brakes. When I refused, and through much hassle, the dealer replaced them at no charge. Most of the miles on this car are highway miles and I would expect Jeep to make a better product. This is after I had it towed to the dealer twice in one day for the car completely turing off while driving. This problem happened after having the car for about two months.
Vehicle has 7500 miles and already has warped rotors. There is a pulsating feeling on the steering wheel when brake is applied. It is still under warranty but chances of it re-occuring are very good because of the rotors that Chrysler uses. Very disappointed.
A D V E R T I S E M E N T S
- Erie, PA, USA