This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2001 Jeep Grand Cherokee. While pulling into the driveway, the vehicle failed to reverse. The contact exited the vehicle and noticed that the front wheels were pointing in two different directions. The vehicle was towed to an independent mechanic where it was diagnosed that the tube that connected the tie rod to the front end by the driver and passenger side wheels was rusted and fractured. The vehicle was repaired. The manufacturer was not made aware of the issue the failure mileage was 196,000. Updated 07/12/17
When driving at 45 to 50 mph the front end starts to vibriate and starts to shake uncontrollably, what's really bad is that you don't know when it will happen.I drove from savannah to Michigan and back with no problems than when you least expect it than it happens ! it shakes so bad you can't drive so you have to pull off the road and stop and it seems to go away but it may return after another one or two thousand miles. I have brought to shops and have replaced front end parts, brakes, tires etc. They can't find the problem.I have read that it's a disign flaw with the coil springs being in a bad position. Google Jeep death wobble.you will find. I won't sell the car because I wouldnt want to put someone in danger.
The contact owns a 2001 Jeep Grand Cherokee. The contact stated while driving at approximately 10 mph, the steering wheel seized and required excessive force in order to steer the vehicle. As a result, the contact crashed into a tree. A police report was filed and there were no injuries reported. The vehicle was towed to the contacts residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 150,000.
The contact owns a 2001 Jeep Grand Cherokee. The contact stated that the steering wheel seized. The contact had to apply extreme force to turn the steering wheel. The vehicle was not included in NHTSA campaign number: 01V007000 (steering). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 53,000.
The contact owns a 2011 Jeep Grand Cherokee. The contact stated that while driving approximately 10 mph, the steering wheel seized without warning. The vehicle was turned off. After restarting, the vehicle resumed normally. The failure recurred a second time. On a separate occasion, the vehicle stalled without warning and restarted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 56,550.
- Dallas, TX, USA
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The contact owns a 2001 Jeep Grand Cherokee. While driving 30 mph, the steering wheel seized. The contact stated that the steering wheel became difficult to turn and required excessive force in order to drive. The vehicle was towed to an independent mechanic for diagnostic testing. The mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 112,000.
The contact owns a 2001 Jeep Grand Cherokee. While driving 65 mph, the steering wheel and the front end of the vehicle began to shake without warning. The dealer stated that the tires needed to be rotated. The vehicle was taken to an independent mechanic who rotated the tires and replaced the two front tires. The failure recurred several times. The vehicle was not repaired and the manufacturer was not notified of the failure. The failure mileage was 140,000.
Extreme wobble in front end happens when there is a bump in the road. Happens at various speeds. Violent front wheel wobble. Spent $1600 in repairs and $600 on new tires. The issue is still there. I talked to a man today with a Jeep the same model and year as mine and he has had the same problem. I was following him at 45mph and his right front wheel started the wobble and he pulled off the road and I stopped and talked to him about it.
Jeep had the dreaded "death wobble" many parts failed and needed replaced multiple times within 30,000 miles of highway driving at safe speeds. Tires were properly inflated and alignment was correct.
My Jeep is doing several things that is cause for not driving it because it can cause a accident. It does not always just start. I have to move the steering wheel up & down ^ then it will start generally. When driving the Jeep will rev up all of a sudden especially at stop signs. If I didn't have my foot on the brakes I could have caused a accident. Also I would have to keep my foot on the gas or it would die on me. These things have been going on for the last 2-3 months.when I put my Jeep in reverse or in drive it makes a major clunking noise like my transmission is ready to fall out. This clunking noise started when all of the other problems started! I have emailed several websites & have not received a response to my problem!! help!!!
The contact owns a 2001 Jeep Grand Cherokee. While driving approximately 10 mph, the steering column seized without warning. The contact experienced difficulty in turning the steering wheel and excessive force was applied in order to drive. The vehicle was taken to an independent mechanic who informed the contact of a recall under NHTSA campaign id number: 01V007000 (steering: Gear box (other than rack and pinion). The VIN was not included in the recall. The vehicle had not been repaired. The manufacturer was notified of the steering malfunction. The approximate failure mileage was 120,000.
I was driving in a mall parking lot looking for a parking space. I was turning the corner to go down the next aisle and all of a sudden I had no control of the Jeep. As I turned to the left to continue looking for a park, the Jeep was speeding out of control and I was slamming on the brake with both feet and the Jeep just kept accelerating! I was unable to steer away from the vehicles I was heading towards. As I was heading towards the first vehicle that I hit, I was trying to steer away from it and then the Jeep turned to the right and kept accelerating. I ended up hitting four other vehicles ( 5 vehicles total) and finally came to a complete stop after hitting the last vehicle. There is extensive damage to my Jeep and to the other vehicles involved. We have not had the damage accessed yet, so we do not know how much this will cost to fix. I believe my Jeep is totaled. We are thankful nobody was injured and that I am ok, just shaken up a little.
Steering wheel rubs and shakes when turning at low speeds. Loud rubbing sound like dragging your finger over a balloon. Causes difficulty steering and is dangerous in parking lots. This is an ongoing problem and daily occurrence with the vehicle. I've owned two other Jeep Grand Cherokee - a 1999 model and a 2000 model in addition to the 2001 Jeep Grand Cherokee I'm having this problem with. They all had this issue.
Steering wheel starts shaking violently while driving down the rode at 50-60mph. This happens at random with no warning, forcing you to pull off the road to avoid losing control. Have taken vehicle in to try and determine the problem and this has not been determined. This is still occurring and have seen numerous reports on the internet about this problem. Also one state is attempting to file a class action suit over this problem. I have contacted Chrysler and they have documented my complaint about this problem. Also they seems to be a problem with the electric windows in these vehicles, the rotor fails and the window will cannot be put up or it will go down by itself. Have had 2 window rotors replaced within one week.
Steering makes honking noise when steering wheel is turned to left (making lefthand turn). Recall issued but this vehicle's VIN not included in recall according to dealer. Vehicle taken to dealer, customer was told steering box is faulity and would cost $750 plus to repair. Vehicle is 3 years old, has been maintained and never abused, steering box should not fail in such a short time unless defect present!
A D V E R T I S E M E N T S
- Omaha, NE, USA