The contact owns a 2001 Jeep Grand Cherokee. While making a right turn at 30 mph, the steering made a noise. She took the vehicle to the repair shop and the mechanic stated that the gear box failed. The mechanic replaced the gear box assembly at the cost of $329.83. The manufacturer stated that her VIN was not included in NHTSA campaign id number 01V007000 (steering:gear box (other than rack and pinion). The failure mileage was 67,657 and current mileage was 67,757. Updated 09/23/09. Updated 09/23/09.

- Yuba City , CA, USA

The contact owns a 2001 Jeep Grand Cherokee. The contact stated that the steering wheel made a clunking noise whenever he attempted to turn the wheel. He took the vehicle to the Jeep dealer and was informed of NHTSA campaign id number 01V007000 (steering:gear box (other than rack and pinion)). The dealer and manufacturer stated that his VIN was not included in the recall, even though he is experiencing the same failure. The vehicle has not been repaired. The speed was unknown. The failure mileage was 45,000 and current mileage was 52,000.

- Bloomfield, NJ, USA

Experienced issues with steering assembly consistent with NHTSA campaign id 01V007000 (steering box recall for 2001 Jeep Grand Cherokee) and noticed the vehicle became less responsive to steering input and resulted in a near accident while entering a highway on-ramp on June 26, 2006 (the car would not turn when the wheel was turned). The car was taken to a dealer service station and the dealer recommended steering box replacement due to noticeable grinding in steering assembly. Jeep claims the repair is not covered under warranty or the recall. The recall is effective for vehicles built between the dates of November 22 and December 5, 2000 only, my vehicle was built on December 6, 2000. Jeep was unable to confirm that my vehicle was not made with defective parts. I am requesting NHTSA investigate Jeep Grand Cherokee vehicles made after December 5, 2000 for steering box failure issues, the recall issued is not extensive enough resulting in potential safety issues.

- Hoboken, NJ, USA

: the contact stated that when making either a right or left turn there was a pumping sound. There is a NHTSA recall, # 01V007000, regarding the steering:gear box (other than rack and pinion). The VIN was not included in the recall.

- Nashville, TN, USA

The steering wheel malfunctioned upon making a left turn. As a result, steering became difficult. Steering gear assembly recall 01V007000 was issued; however, this vehicle was not included due to VIN.

- Newtown, PA, USA

The consumer had the vehicle in the shop almost 10 times for repairs. The consumer argued that the power steering was out of order and she was unable to steer the vehicle in reverse. The vehicle had experienced other problems such as the drive pinion, heating pads, brake rotors, calipers, pads, power steering pump, the rear shock absorbers and rear sway bar links. The dealer was contacted about the problems no help was offered. It had appeared that there had been a recall issued for the Grand Cherokee built only from Nov 22- Dec 5 2000 for the power steering and the consumer missed it by a month, but the vehicle experienced the same problem as the recall that was issued. The consumer was very dissatisfied with the dealership. The vehicle also experienced three tire blowouts. The consumer was told the problem was caused by the gear box, there was a recall regarding the issue, however the consumers vehicle was not included in the recall. The front pinion seal leaked.

- Munster, IN, USA

I will never buy another Chrysler. No safety defect mentioned.

- Dallas, GA, USA

Vehicle is pulling to right at all times, dealer stated it was steering gear assembly. There is recall 01V007000/ steering gear assembly, but this vehicle is not included due to VIN.

- Pickerington, OH, USA

Recall 01V00700/ manufacturer's recall 965; steering makes a grinding noise only when turning. Vehicle has been to dealer 3 times. Chrysler hasn't instructed how to repair it.

- San Antonio, TX, USA