This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I am going to paste below what I wrote on unsafecarseats.com. I am dumbfounded that I have had this car for 5 years and this is the first I've heard about this. When I first noticed the gen3 seat belt problem with my infant seats I thought, this can't be right, if there were an issue with these seat belts they would have been recalled and I would have been notified. I am really disappointed in the NHTSA. It is a real problem: I have 6 mo old twins and a 4 yo son. They are 3 across in the backseat of my 2001 Jeep Grand Cherokee limited. On several occasions I have noticed that the belts holding the infant seats have become undone after making sure repeatedly that they were buckled and taut. This is absolutely a real problem! I even went so far as grilling my 4 yo if he undid the buckles in 'fun'. he repeatedly denied it. However, he could not have done that to the far outboard seat (he sits in the other outboard seat) while I was driving, and that's when I began to scratch my head. Then I thought, well ok, maybe my infant car seats are really clunky and sometimes when I lock them into the base or get them out, they are jostling the belt open. But, would that be ok either?? the belt lock is incredibly sensitive and defective. Put in perspective, if a base moving against another or putting the bucket in or out of the base causes a malfunction, well then it does not take a degree in physics to know that a collision would do the same thing. I am amazed I have not heard about this until now! what irresponsibility! all the times I took my car to the dealership, not a peep. Thanks to babycenter.com for directing me here.
I was involved in a collision in which I rear ended another vehicle. I was travelling at approximately 40-45 mph. Upon impact with the other vehicle neither my seatbelt functioned nor the drivers side airbag deployed. This caused injury to my chest when it hit the stearing wheel.
Our vehicle is equipped with the gen 3 seat belts. It has been brought to my attention that these safety belts are faulty and are unsafe. Please contact Chrysler to have these seat belts recalled and replaced. It is a matter of life and death.
- Westerly, RI, USA
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- Los Angeles, CA, USA