This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On Sept.2, 2014 I had my 2011 Jeep Grand Cherokee towed to the nearsest dealer, milford Chrysler, milford, pa. I was driving the day before with family when the vehicle suddenly stalled in an entrance to a parking lot just avoiding an accident. Message center showed key not detectable. Several attempts later it turned over. To play it safe I returned home to exchange vehicles. It was making hissing sounds so I left it out of the garage. The next day, it was still making noises. I called for a tow to the dealer. I called Chrysler and they advised me of a recall but that the engineers were still trying to determine why but that the tipm was malfunctioning. I was also told that a final recall would not come out for about 3 months! I had no choice but to get my vehicle repaired. They had to replace the battery, fuel pump, tipm for a total out of pocket cost of $2493.98. Chrysler eventually reimbursed me for the total amount. On November 20,2015 I went out and found that my blinkers did not work. In fact, when engaged, the fog lights blinked and or flashed. I took it to my original dealer, R.I. suresky in goshen, New York. They ran a scan and found that it was caused by the tipm ! this makes tipm #2!. I called Chrysler, the final verdict, it was not covered by the recall (fuel pump related only). The tech replaced the tipm yet again at an out of pocket cost to me of $1043.40. On October 21, 2016 the engine light came on. I have an appointment at suresky's on Monday October 24 to run a diagnostic on it. Could it be tipm related? we'll see. I feel that Chrysler owes me $1043.40 for having parts ( never available immediately by the way) that are defective and place people in very dangerous situations on the road.
1. I'll be driving and the Jeep would just cut off on it's own. 2. after driving for awhile the Jeep will take up to 15 minutes to start. 3. the driver side brake light keep blowing, I have to changed them change the bulb about every 3 days.
The contact owns a 2001 Jeep Grand Cherokee. The contact stated that the left turn signal failed. The vehicle was not taken to a dealer and the manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 70,0000 and the current mileage was 80,000.
Brake light fails to work with headlamps on due to ground wire problem somewhere, gromet on tail light assembly is melted. Defective light could cause rear end collision. Affects all models.
The brake lights, turn signal lights, runninng lights keep blowing. At the same time usually the instrument guages also stop working. This is the 5th time we have had to take to be fixed. This is dangerous for us and other vehicles and is going to cause an accident. They could be working fine and go out between 1 place and another. We have been pulled over by police, had people in other vehicles yell at us and almost been hit while turning left due to lack of working signals and brake lights. This re-ocurring problem needs to be addressed properly.
- Clearwater, FL, USA
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2001 Jeep Cherokee over heated seat driver side burn out.......replaced, under warranty, with defective part, same issue recurring burning coil.....also, back up lites don T work........replaced under warranty, with....defective...same recurring...told no longer under warranty and my problem...$500 plus $1300...for identical repair as warranty work already done and replaced with same defective parts......dates and mileage when authorized Jeep dealers did work or denied warranty on same issues is recorded and on file, and estimated by me at this time...but recorded....by dealers, and in my file.
The left rear brake light does not work when the headlights are on. There is an issue with one of the contacts in the brake light assembly. This has been an ongoing issue and has occurred multiple times. You have to bend the contact back out so it makes contact again.
Rear brake and safety lights on 2001 Jeep keep not working flaw in workmanship and construction of assembly. Driver seat coming lose at base brackets that slid the seat back and forward. Window lifts break constantly. Blower door brakes ceasing defrost and windows fog during cold days.
For a 2001 Jeep Grand Cherokee the headlight glass(or plastic) has a gloss on it that dims the headlights and I noticed it on similar models of surrounding years. I purchased several products that were supposed to remove this glaze, without any correction. Chrysler says there is nothing that can be done regarding this matter.
Front headlights began to fill with moisture making it difficult to see.since the problem has increased significantly since I first noticed it in 2003, I feel compelled to report it. My local dealership venice Chrysler has been informed of this problem since it began but have offered no remedy.
The contact owns a 2001 Jeep Grand Cherokee. The contact noticed that the tail lights failed to illuminate. The dealer stated that the tail light assembly failed and needed to be replaced. The failure mileage was 50,500 and current mileage was 51,000.
A D V E R T I S E M E N T S
- Milford, PA, USA