I have owned a Jeep for 3 years. Since I have purchased the Jeep I have had nothing but problems. The rotors went bad, the steering manifold went bad, the engine went bad, and the motor in the window went bad and broke. Now I have replaced my left rear brake light six or seven times. It slowly started to fade out, and now the entire light goes out at night when our lights are turned on and we have to depress the brake. It is also barely noticeable during the day. We thought we had a faulty wire, but when we took it to a shop to have them look at it, they said that in every Jeep that has been brought in with the same problem has been the entire light and casing. The bulb gets too hot and warps the casing that holds the light. So the light no longer touches the casing and will no longer work. They told us also that our right rear light is warping also, so both of them need to be replaced. Shouldn't this be a recall, since it is happening to so many Jeep. And shouldn't it be a recall since they have a rebuilt one knowing the old ones are no good? I don't like it, I don't like knowing my tail lights are getting so hot that it is melting the casing. Could you please let me know about this!

- Clinton, UT, USA

I went to grayson Jeep and reported that I had possible safety issues with my vehicle that needed to be addressed. The assistant service manager refused to look at my vehicle and said that I needed an appointment to be seen. However, the dealership has no "by appointment only" policy. I asked to speak to the service manager. When the service manager came out (J.R. laudermilk), I told him the situation and he responded by saying that they were not going to work on my vehicle so I should leave the property. I asked him on what grounds he refused to work on my vehicle and he responded by saying that they were an independantly owned dealership and he did not have to honor my warranty if he didn't want to. I refused to leave the dealership until I received the owners name and number. After calling the owner to discuss the situation with him he has failed to return my calls. The dealership should be held responsible for failing to respond to a safety related issue without grounds for doing so. No safety defect mentioned.

- Knoxville, TN, USA