This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Fuel pump failures, first one failed at 35,000 miles, the second at 42,000 miles, and now the third at 71,000 miles. Towing charges, rental cars etc. Chrysler customer service would only quote the warranty was expired-12,000miles/or 12 months. This time my cost is $724 for a new pump, $200 for rental, and $68 for towing. Three fuel pumps in 71,000 miles is ridiculous and frustrating. No more Chrysler products for me.
The O-rings in the fuel pump have apparently failed according to huffines Jeep in plano, tx. They have told me that a technical service bulletin has been issued for the O-rings since 1999. I do not feel I should have to pay for the repairs of an obviously faulty part. My vehicle only has 65,000 miles on it.
Harsh down shifting, results in loud clunking, rear tire squalling, and passenger discomfort. Rough shifting into gears while parked. Moaning brakes, warped rotors fuel pump deficiancies, and miscellaneuos electrical problems.
- High Point, NC, USA
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- Virginia Beach, VA, USA