This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The casing holding the gas tank up in a safe manner has deteriated to a point that the fuel tank is now in danger of scraping the pavement while moving.
The contact owns a 2001 Jeep Grand Cherokee. The contact stated that the fuel tank gathered rust and corrosion. Also, the undercarriage was corroded and pieces were falling off. The contact believed that the fuel tank cover may have fallen off and it was wet; however, the contact was unsure. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was 80,000.
The fuel rail pulsation damper is leaking gasoline creating an environmental and safety hazard. This fuel rail assembly is on national backorder and not available. We need to elevate this situation in order to get a satisfactory repair procedure in effect. This is not an acceptable way for a national dealer to care for their vehicles, leaving the consumer to fend for themselves searching endlessly for a solution. There are Jeep forums related to this issue dating back to 2015.
The contact owns a 2001 Jeep Grand Cherokee. The contact noticed that the fuel tank support system was rusted. The vehicle was taken to williams brothers Chrysler Dodge Jeep Ram of dundee (4706 ann arbor rd, dundee, mi 48131) where it was diagnosed that the fuel tank support system was rusted and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 177,804. Consumer stated on 5-27-19 while driving part of it fell off. Consumer stated he will be replacing it.
The 2001 Jeep Grand Cherokee have an issue where the injectors get really hot and cause engine misfire and could catch on fire due to the exhaust manifold being right underneath them. The recall was already issue for these Jeep by providing insulators that are put on the injectors and between on the injectors and the exhaust manifold. My Jeep already had the insulator installed but because the valve cover gasket broke and leaked oil all over the insulator blanket and soaked it with oil and made it a fire a hazard, I threw it away thinking that I can just buy a new one from Chrysler. I went onto iwantmopar.com, a fca dealership (mcgovern Chrysler Jeep Dodge Ram on 777 Washington St, newton, MA 02460), and ordered six injector shields and an insulator blanket to replace the one that was previously on my Jeep. Three week passed and I received an email from them refusing to sell me the recall parts, stating that my Jeep had these parts already. How can a dealership refuse to sell me parts that make my Jeep safe and compliant with federal laws? thanks
- Lancaster, PA, USA
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I was told back on 11/21/2014 that my Jeep had a recall on it I was told to contact my local Chrysler dealer so I did the guy was so rude I thought for get this, but then I kept on hearing about Jeep like mine if rear-ended the gas tanks would burst into flames with no time to get out, so your dead then I saw pictures of many many 2001 just like mine in very graphic detail and because of my husband getting into a bad car accident I started thinking I can't be taking any chances so I started making phone calls again and I spoke to a gentleman at NHTSA who was very nice and said he would keep a eye on my number and be in contact with me but then we moved and so on, but always up dated our contact infor. And also would always go to post office and do the change of address correctly, so if you or any one can help me please let me know, thank you
The contact owns a 2001 Jeep Grand Cherokee. The contact stated that the fuel tank was below the bumper. The dealer riverhead Dodge (located at 642 w main St, riverhead, NY 11901; (631) 727-1040) was contacted and confirmed that there was nothing the dealer could do since there was no recall. The vehicle was not diagnosed or repaired. The manufacturer was contacted at 866-814-1480 and stated that there was no recalls and nothing could be done. The contact was advised to take the vehicle for an inspection. The failure mileage was 103,000.
On Sept.2, 2014 I had my 2011 Jeep Grand Cherokee towed to the nearsest dealer, milford Chrysler, milford, pa. I was driving the day before with family when the vehicle suddenly stalled in an entrance to a parking lot just avoiding an accident. Message center showed key not detectable. Several attempts later it turned over. To play it safe I returned home to exchange vehicles. It was making hissing sounds so I left it out of the garage. The next day, it was still making noises. I called for a tow to the dealer. I called Chrysler and they advised me of a recall but that the engineers were still trying to determine why but that the tipm was malfunctioning. I was also told that a final recall would not come out for about 3 months! I had no choice but to get my vehicle repaired. They had to replace the battery, fuel pump, tipm for a total out of pocket cost of $2493.98. Chrysler eventually reimbursed me for the total amount. On November 20,2015 I went out and found that my blinkers did not work. In fact, when engaged, the fog lights blinked and or flashed. I took it to my original dealer, R.I. suresky in goshen, New York. They ran a scan and found that it was caused by the tipm ! this makes tipm #2!. I called Chrysler, the final verdict, it was not covered by the recall (fuel pump related only). The tech replaced the tipm yet again at an out of pocket cost to me of $1043.40. On October 21, 2016 the engine light came on. I have an appointment at suresky's on Monday October 24 to run a diagnostic on it. Could it be tipm related? we'll see. I feel that Chrysler owes me $1043.40 for having parts ( never available immediately by the way) that are defective and place people in very dangerous situations on the road.
Gasoline odor/check engine light have had this vehicle machanically checked the smell of fuel on startup with window lowered is overpowering..the check engine light came on and I had the vehicle plugged into service computer..was told too check gas cap/replace..which I did..the gasoline odor is still present and the check engine light is back on..so new gas cap isnt the problem. There are no leaks anywhere on the engine or at the gas tank, yet the smell of fuel is still present. No gas line leaks...we need to make these trucks in America again with american parts. Have always owned Jeep have a 93 sport in my driveway right now, but this '01 may be my last...literally.
I am concerned that my gas tank is a hazard if in a rear end collision. My gas tank is in the rear of the Jeep and if hit in the back would be the first thing to impact. It looks the same as the Jeep that have been recalled. But I don't see a recall.
The contact owns a 2001 Jeep Grand Cherokee. The contact stated while driving 30 mph, there was an abnormal noise coming from the bottom of the vehicle. The contact discovered that the fuel tank needed to be replaced. The vehicle was taken to dealer where it was diagnosed that the fuel pump needed to be replaced. The manufacturer was notified of the failure. The failure mileage was 136,000.
Plastic fuel tank is located in rear of vehicle without adequate protection in the event of a rear end accident vehicle is not equipped with a trailer hitch. I an concerned for the safety of my family in the event of a rear end accident. Brought vehicle to Chrysler dealer, service adviser said there is no recall for this vehicle...
The contact owns a 2001 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 02V104000 (fuel system, gasoline). The dealer stated that the parts needed to complete the recall repair were not available, and that they were waiting on an approved remedy from NHTSA in order to proceed with the recall repair. The contact had not experienced a failure.
The contact owns a 2001 Jeep Grand Cherokee. The contact stated that the vehicle was equipped with a plastic fuel tank located between the rear axles. The contact mentioned that there was no tow hitch installed on the vehicle and was concerned that in the event of a crash, the fuel tank would catch on fire. The contact did not experience a failure. The manufacturer was not notified of the issue.
I am concerned that my after market towing package is not up to code to protect my family from a rear end collision. I understand that my model Jeep is at high risk for rear end collision fatalities.
Some Jeep Grand Cherokee were recalled to install trailer hitches to prevent gas tank involvement in the event of rear end collisions. My vehicle has not been included. I do not want my daughter to be injured or killed if she is rear ended. I feel that there are not enough owners left in this vehicle age group to make the outcry that resulted in the recall and fix of more recent models. However, the gas tank in my model is still at the rear and clearly visible from the rear of the vehicle. I would like to keep the car but I would like to feel that it is safe and have the same repair that more recent vehicles have undergone.
Nothing has happened at this point, however I am very concerned with this fuel tank issue. I have 3 small children that ride in what would be the most dangerous place should I get re-ended and have a fire/explosion. I think it is absurd that they are refusing the recall or offering a fix. I cannot afford to go buy a new vehicle and had I known about this issue, I certainly would have never purchased it. I am very concerned for the health and safety of my children and definitely would like to have an update on this should one become available.
Twice in last 8 months, on my Jeep Grand Cherokee, I've got a check engine light w/ obd code 0442 (evaporative emission control system leak detected). Could this small fuel vapor leak add to the likely hood of a fire in a rear collision?
The contact owns a 2001 Jeep Grand Cherokee. The contact stated that every time he refueled, fuel would spew back out from the top of the fuel tank. The contact also mentioned that gasoline fuel fumes were emitted into the vehicle. The vehicle was not taken to the dealer. The manufacturer was made aware of the failure. The VIN was not available. The vehicle was not repaired. The failure mileage was 135,000 and the current mileage was 160,000.
- Ponca City, OK, USA
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A D V E R T I S E M E N T S
- Grand Rapids, MI, USA