This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2001 Jeep Grand Cherokee. The contact stated that the brake line was rotted out and extends through the fuel line. He does not know if the fuel lines are damaged. The Chrysler manufacturer stated that the vehicle was submerged in water, which was the cause of the failure. The contact stated that the vehicle was purchased brand new. If it was submerged into water, the dealer sold it to him after the fact. The dealer stated that the vehicle had not been submerged in water and would not repair the issue. The failure mileage was 51,544.
As I drove on local roads, I noticed the brake pedal sank lower and lower with each stop. The brake light came. I made it to the repair shop, where the mechanic found two metal brake lines had ruptured due to corrosion, resulting in loss of brake fluid. Also, he noted the metal fuel rail had ruptured due to corrosion. All three are being replaced. This vehicle, which was purchased new, is not driven on the beach or along the ocean shoreline. It is driven only on surface streets and has never been submerged in a flood. It has never been in an accident. It is well-maintained, with oil changes every 3,000 miles, and regular tune-ups and filter changes. It is kept washed and waxed. I find it unnerving that two crucial systems suffered catastrophic failure in just 5 and half years, leaving the vehicle vulnerable to accident or fire. I don't know if this is due to a lack of corrosion protection or just an inferior metal, but I can tell you that in 32 years of vehicle ownership, I have never encountered such safety failures.
- Neptune, NJ, USA
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- Hicksville, NY, USA