This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have owned a Jeep for 3 years. Since I have purchased the Jeep I have had nothing but problems. The rotors went bad, the steering manifold went bad, the engine went bad, and the motor in the window went bad and broke. Now I have replaced my left rear brake light six or seven times. It slowly started to fade out, and now the entire light goes out at night when our lights are turned on and we have to depress the brake. It is also barely noticeable during the day. We thought we had a faulty wire, but when we took it to a shop to have them look at it, they said that in every Jeep that has been brought in with the same problem has been the entire light and casing. The bulb gets too hot and warps the casing that holds the light. So the light no longer touches the casing and will no longer work. They told us also that our right rear light is warping also, so both of them need to be replaced. Shouldn't this be a recall, since it is happening to so many Jeep. And shouldn't it be a recall since they have a rebuilt one knowing the old ones are no good? I don't like it, I don't like knowing my tail lights are getting so hot that it is melting the casing. Could you please let me know about this!
Vehicle experienced vibration when applying the brakes while driving 35-55 mph. Vehicle has been to the dealer on three separate occasions. Dealer turned the front rotors on the first occasion, replaced the front rotors on the second occasion, and turned the front rotors on the third occasion. Currently, the problem recurred with less then 11,500 miles. The rotors kept warping.
Front brake rotor warpage. Font rotors became so warped that causing pulsation in the steering wheel almost resulting in loss of control. I contacted Chrysler dealership, and they said there was nothing wrong with them. There is a service bulletin where they replace the calipers, rotors etc under warrenty provisions. Why was there a redesign of the brakes if there was not an design issue with them in the first place. And why are they covered under warrenty and not under a safety recall. If the brakes are involved is that not a "safety" issue. It is nice to be able to stop when needed.
Dec 01 (4882 miles) vibration when braking at highway speeds, difficulty steering upon braking, warped rotors. March 03 (about 15000 miles) same problem, warped rotors fixed in July 03. Feb 04 (about 22000 miles) same problem, daimler Chrysler will not fix. Warranty is almost over, July 14 2004, spoke to manager, he stated that daimler Chrysler will not fix problem. It is dangerous for highway speeds as there is vibration and steering difficulty upon braking.
- Wichita, KS, USA
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First noticed condition about month or so. Vibrations when slowing down from above 50 mph speed. I thought maybe alignment problem. Last week the vibration became very bad, the steering wheel vibrated as well as the front end of the car. Hard to control the car. Seemed there was pulling to the right also. (the car has 36000+ mi. It's a 2001 gc Jeep. ) took the car to a Goodyear dealer who said it was warped rotors. They made front brake disc pad replacement, resurfaced left & right front rotor as well as rear ones. The dealer mention this can happen on these vehicles when the rotors/brakes get wet. Well, dah! what happens when it's raining and your running through puddles of water. How often is this going to happen with this vehicle? it is not covered by warranty which is specifically mentioned in the maintanence booklet. Sounds to me to be a common problem with this vehicle.
While driving, the driver noticed that the vehicle would vibrate uncontrollably without warning. The driver was able to drive it to the dealer for inspection. The mechanic informed the driver that the brake pads, and rotor needed to be replaced due to corrosion. Consumer informed mechanic that this problem happened on more than one occasion.
I have a 2001 Jeep Grand Cherokee Laredo 6cyl. At approx 27,000 I experienced a vibration/pulsation when the brakes were applied. I took it into the dealer for diagnosis and was informed that the front pads were worn out and the rotors were out of round and needed turning. I had that work performed with dismay that every 27,000 miles that would need to be done. It is now 48,000 miles (21,000 later) and the same problem has occurred. According to Jeep a revised brake caliper design has been built to correct the problem. As of this last changing (using the new rotors and calipers per tsb 05-003-02B) I will have spent $700 in less than 2 years on brakes that should not have worn out once inl 50,000. I was informed that this replacement was not covered under warranty, but being that it is premature failure of a poor design, I believe that it should be.
Original incident April 03. Front brake system replaced. Service bulletin at dealership was issued. Vehicle was under warranty. Approx 34,000 miles on Jeep. July 27, 2004, 5,100 miles after repaired and problem thought corrected, vehical began pulsating. Dealership adv rotors warped and would not cover it since it is now out of warranty.
I bought my Jeep new in July, 2001. Within he 3 years of owning it, it is now in the dealership for its 5th time being serviced for brake failure. Out of those 5 times, it is now having its 3rd set of rotors. I have spent an unacceptable amount of personal time and money in having this vehicle repaired and will be seeking resolution both from the manufacturer and Michigan state lemon law if necessary. Dealer states that manufacturer is aware of the problem and unwilling to pay for the repairs once outside of standard warranty. I feel the brakes are unsafe and the vehicle should be recalled.
My 2001 Grand Cherokee is experiencing a severe vibration problems when braking. I've contacted the nw Jeep dealership in beaverton Oregon and they have informed me this problem is not taken care by the Jeep corporation. I believe this is an inherit defect to the car since I had this same problem fixed a year ago and now they are refusing to fix the same issue since it is not under warantee any longer. I've spoken to several Jeep owner on the similar vintage vehicle and they are also having the same issue. I believe the government should force the Jeep corpoartion to put the vehicle as a recall item.
Rotors warped between 16000 - 18000 miles. Dealer davis-moore replaced front rotors, calipers and pads. Resurfaced rear rotors and replaced rear pads. No charge. Rotors warped again at 34K miles. This time dealer charged me $170 to turn all four rotors. I complained about the longevity of the rotors and that the turning is not a permanant fix. There is a material or system problem with the brakes. Please look into. Mv.
Have a recurring issue with my 2001 Grand Cherokee where violent shaking happens when the brakes are applied at higher speeds. The dealer replaced the calipers and rotors at 13,000 miles per a service bulletin from Chrysler. I had same issue again at 19,000 miles, rotors were warped again. I am having same issue now at 26,000 miles and the dealer stated that although this is recurring issue known to them and Chrysler, "I am on my own" and I would have to pay for the rotors again. I had no choice but to pay as this is the vehicle used to take my children to school and back and I do not want to risk an accident. I contacted the Chrysler consumer center and they stated that brakes are only covered until 12,000 and unless a recall was issued, they would not assist me. I feel that it is not reasonable to have to have the rotors and calipers replaced or adjusted every few thousand miles and the violent shaking that occurs from this defect could cause a serious accident.
I have had a recurring problem with brake rotors warping to which Chrysler has not yet repaired the problem. The warping causes vibrations so severe it makes braking a serious problem, especially at high speed coming off of an interstate highway.
After having rotors resurfaced three times and having them replaced once, the rotors have once again warped to the point of causing violent shaking of the steering wheel when the brakes are applied. This has become a serious problem and people are going to get hurt if a safety recall is not done. Chrysler seem to believe it is the comsumers problem and they do not want to work with the comsumers on a solution. For $35,000 you expect to at least have working brakes.
Brake rotors on my 2001 Jeep grande Cherokee have been replaced at 7,968 miles, 14,133 miles, 21,839 miles and the condition is recurring at 26,677 miles. Information from the dealer indicates that this is a problem effective thousands of Jeep owners nationwide and daimlerchryster is not cooperating and not taking responsibility for obviously defective equipment that is being replace with defective equipment. ODI - NHTSA apparently has not launched a formal investigation, but certainly should. To force DaimlerChrysler to address this problem and initiate a much needed recall.
Have experienced pulsation/vibration during braking since owning my 2001 Jeep Grand Cherokee. The pulsation/vibration is moderate to severe, depending on braking speed. Dealer resurfaced the front brake rotors at 13241 and 23328 miles, and, applied tsb 0500302 at 35470 miles. Vehicle now has approximately 45000 miles, and, pulsation/vibration is now ocurring again. I have written daimler Chrysler concerning this ongoing problem, and, am currently awaiting their reply. This problem is not just an annoyance. Brake pulsation due to brake rotors having excessive run out (warped rotors) is a saftey issue. Operating a vehicle that has brake rotors with excessive run out will cause one or all of the following problems: A. excessive heat in rotors, resulting in additional rotor warpage and possibly rotor failure, and, ineffective braking; B. excessive heat in calipers, resulting in caliper failure, and, possible brake failure; C. excessive heat in brake fluid, resulting in ineffective braking. I could continue to have the dealer resurface the front rotors on this vehicle (at a cost to me of $110 per visit) until the rotors cannot be resurfaced anymore, and then purchase new rotors, only to begin the process of resurfacing the rotors every 10000 miles. Doing so is not a solution to the problem, this is just treating the symptom of a serious design flaw and safety issue. Again, I cannot stress enough, this problem is not just an annoyance, it is a safety issue that could have drastic consequences if not resolved. Please help with the resolution of this problem. Thank you.
A D V E R T I S E M E N T S
- Clinton, UT, USA