This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Rotors, calipers and brakes need cut or replaced anywhere from 1 to 4,000 miles. As of this date, this is my 7th time! a pulsation in braking... the manufacturer has replaced or cut the rotors 6 times, the drive once, the calipers once and the brakes one or two times... I went to an independent on 11-29-06 and had 2 rotors replaced, 2 resurfaced/cut and brakes replaced with 26,500 miles on vehicle. A 2001 Jeep Grand Cherokee limited.
: the contact stated while applying brake pressure the front of the vehicle the steering wheel and the brake pedal vibrated. The dealership replaced or resurfaced the rotors and replaced the pads three times. The repairs temporarily solved the problem, but it recurred. The local dealer is unwilling to complete further repairs.
The brake rotors have been replaced/resurfaced three times. The pads have been replaced, and they still do not stop the vehicle the way they should. The manufacturer offered no help, and the dealers have done all they could do. The rotor become warped and the vehicle would shake violently at 50-60 mph. The consumer was made aware that there were many 2001 Jeep with this same problem. The brakes pulsate when stopping, the vehicle pulled slightly to the left and when hitting bumps, the leaking front steering damper was replaced and both front rotors were resurfaced.
While driving, the driver noticed that the vehicle would vibrate uncontrollably without warning. The driver was able to drive it to the dealer for inspection. The mechanic informed the driver that the brake pads, and rotor needed to be replaced due to corrosion. Consumer informed mechanic that this problem happened on more than one occasion.
I have a 2001 Jeep Grand Cherokee Laredo 6cyl. At approx 27,000 I experienced a vibration/pulsation when the brakes were applied. I took it into the dealer for diagnosis and was informed that the front pads were worn out and the rotors were out of round and needed turning. I had that work performed with dismay that every 27,000 miles that would need to be done. It is now 48,000 miles (21,000 later) and the same problem has occurred. According to Jeep a revised brake caliper design has been built to correct the problem. As of this last changing (using the new rotors and calipers per tsb 05-003-02B) I will have spent $700 in less than 2 years on brakes that should not have worn out once inl 50,000. I was informed that this replacement was not covered under warranty, but being that it is premature failure of a poor design, I believe that it should be.
- Buford, GA, USA
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While driving at any speed and when the brakes were applied there was severe vibration in the brake pedal and steering wheel. Vehicle was taken to the dealer, who replaced the rotors and the brake pads twice. A technical service bulletin was issued concerning this problem. The consumer stated that the disc were too close to the rotors which caused the excessive heat. The excessive heat caused the rotors to warp.
When the brake pedal was applied, the steering wheel vibrated and the brake pedal pulsated. This was caused by premature brake wear. This occurred at 7000 miles. The dealership replaced the brake pad and turned the rotors. The brakes wore again at 12,400 miles. The dealership replaced the pads with a special type of pad and turned the rotors. The problem recurred at 26,000 miles.
Like many other jgc owners, I also had the rotors and pads replaced after 6000 miles and I need to have them replaced again after 17000 miles. I've had this car for just over two years and I cant imagine any style of driving that would require a new set of brakes every 10,000 miles.
I took vehicle in to be checked out for extreme front end vibration while braking and vibration in the steering wheel. I was told that it was caused by the brakes, and that I would need to replace the front rotors/calipers and pads. The dealer informed me that Chrysler knew about this problem, and that it happened often on this vehicle. I was also told that even though this make and model was notorious for this problem that Chrysler had only put out service bulletins on this problem and not any recall. I was informed that even though there was extreme front end vibration and vibration in the steering that Chrysler did not consider it to be any type of safety issue. With all the complaints regarding this Chrysler should be biting the corporate bullet, and finally issue the recall to their consumers that they should have done over a year ago for their own design flaw.
I took vehicle in to be checked out for extreme front-end vibration while braking and vibration in the steering wheel. I was told that it is bring caused by the brakes and that I would need to replace the front rotors, calipers and pads. The dealer informed me that Chrysler knows about this problem and that it happens often on this vehicle. I was also told that even though this make and model is notorious for this problem that Chrysler has only put out service bulletins on this problem and not any recall. I was informed that even though there is extreme front-end vibration and vibration in the steering that Chrysler does not consider it to be any type of safety issue. With all the complaints regarding this Chrysler should be biting the corporate bullet and finally issue the recall to their consumers that they should have done over a year ago for their own design flaw.
Dealer replaced rotors and pads last year. Again needed to replace rotors. And pads. Consumer states there is a technical service bulletins on this issue.
A D V E R T I S E M E N T S
- Murrysville, PA, USA