This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2001 Jeep Grand Cherokee. While attempting to lift the window portion of the lift gate, the window slammed down on the contact's head. She lifted up the window a second time and it slammed down on her head again. She noticed that the two window hinges were extremely loose. The dealer was notified and would not waive the contact's deductible. The current and failure mileages were 65,407.
- Chandler, AZ, USA
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- Chandler, AZ, USA