This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2001 Jeep Grand Cherokee. The contact stated that the heated seats seized to function without warning. The vehicle was taken to an independent mechanic who diagnosed that the heating elements malfunctioned and recommended that the elements be replaced. The manufacturer was made aware of the failure and advised the contact to file a complaint. The failure mileage was 98,000. Updated 02/12/16 updated 02/18/16.
The contact owns a 2001 Jeep Grand Cherokee. While parked, the contact activated the front driver's side heated seat mechanism but the heating element failed to function. There was a recall associated with the failure under NHTSA campaign id number 09V117000 (seats:front assembly:seat heater/cooler) however, the contact's VIN was not included in the recall campaign. The vehicle was not repaired. The contact mentioned that on 9/3/03, the dealer replaced the front driver's seat heating element. The manufacturer was notified of the recent problem. The approximate failure mileage was 20,000. Updated 1/2/13 the consumer stated on Feb 4, 2010 at mileage of 64,692 the heating element in the front left seat was not operating again. Updated 1/15/2013
The contact owns a 2001 Jeep Grand Cherokee. While driving approximately 35 mph, the driver seat suddenly became warm. The fuse began to malfunction. The seat warmer no longer functioned at all. The vehicle had not been inspected or repaired. The contact called the manufacturer in reference to recall 09V117000 (seats:front assembly:seat heater/cooler) who stated that the vehicle was not included. The failure mileage was approximately 121,000 and the current mileage was approximately 127,000.
Consumer wants to know why his 2001 Jeep Grand Cherokee was not included in the recall the consumer stated the heated seats in his vehicle became extremely hot and ultimately shorted out.
- Reno, NV, USA
Search CarComplaints.com for these popular complaint phrases...
Front passenger side window fell in Jan 2008 had repair shop pull window back up - they had "replaced many Jeep regulators"; left passenger side window fell Apr 2008 had friend wire it up in place because couldn't afford part/repair.
I own a 2001 Jeep Grand Cherokee limited with 87,000 miles. The events leading up to the failure of the ventilation system were (1) rapid fogging of front windshield, (2) fogging of front passenger windows, (3) failure of passenger heat while still maintaining driver heat function, and (4) only cold air release on passenger side of Jeep. Consequently, (1) the windshield and front windows do not defog, and (2) no heat whatsoever comes from the passenger side floor and dashboard ventilation system. To correct this problem, a "blend air door" is necessary at a cost of approximately $1,200 inclusive of 7 hours of labor. According to the certified service department at the local Jeep dealer and online forums, this has become a very common problem for 2000-2004 Jeep Grand Cherokee limiteds with duel zone ventilation systems.
Wiring in heated driver's seat was exposed and smoldered under the leather seat covering causing the foam cushion to melt and making the heated seat inoperable.
2001 Jeep Grand Cherokee= my vehicle should have been covered under the lemon laws of the us. Equipment failures: - window regulators- replaced 2 - heated seats- both seats have the wires burnt in two in them; possible fire hazard...not covered in recall of a later year - blend doors broke- had to replace all three motors and doors - left turn signal does not function consistently - door lock system is failing: Driver's door has quit locking; has to be done manually; back door behind the driver makes a squawking noise when you lock the doors, tailgate is not locking; alarm will go off if you open the door, but it is not locked. _constant small coolant leak.
The contact owns a 2001 Jeep Grand Cherokee. The vehicle was taken to the mechanic because the driver's seat heater failed. The element part# 5072486-ab had to be replaced. When the mechanic took the seat apart to perform the repair it was apparent that the foam rubber cushion burned. The mechanic stated that the burn was caused by part # 5072486-ab. The current and failure mileages were 95,000. Updated 07/03/07.
We purchased a 2001 Grand Cherokee limited from a local dealership with 50,000 miles in may of 2005. No heat from both passenger or drivers side vents. Blend door hinges separated and inop. Recirculation door also inoperable vehicle had 53,500 miles at this time. Drivers seat heater failed at 65,000 miles. PCM failed at 75,000 miles and this was the only repair covered under warranty. The Jeep now has 81,000 miles and we have had vibration and pedal pulsation from the front brakes three times since we purchased the vehicle.
The contact owns a 2001 Jeep Grand Cherokee. The heated seats become extremely hot and the heating system malfunctioned. The failure mileage was 79,000. The contact stated the check engine light continued to come on. The heated seat system was a safety defect. Updated 03/07/07
Purchased '01 Jeep new. Driver side heated seat did not work from day one. Heating element replaced at 1,400 miles by dealer. Approximately 2004/60K ps heated seat stopped working. Approximately 2005/90K while driving driver side heated seat became unbearably hot and smoking. Pulled car over, turned off switch, have not turned on since for fear of car fire.
Inquiring information regarding problems with heated seats in the 2001 Jeep Grand Cherokee.** answer required*** a small fire occurred in this vehicle. The fire originated from the heating coil in the leather seats.
While driving with the seat heater in use the heat burned completely through the heating element. Both leather seat heating elements shorted out and burned. The cloth wrapping leather seating was not damaged. The blower was inoperative.
The consumer had the vehicle in the shop almost 10 times for repairs. The consumer argued that the power steering was out of order and she was unable to steer the vehicle in reverse. The vehicle had experienced other problems such as the drive pinion, heating pads, brake rotors, calipers, pads, power steering pump, the rear shock absorbers and rear sway bar links. The dealer was contacted about the problems no help was offered. It had appeared that there had been a recall issued for the Grand Cherokee built only from Nov 22- Dec 5 2000 for the power steering and the consumer missed it by a month, but the vehicle experienced the same problem as the recall that was issued. The consumer was very dissatisfied with the dealership. The vehicle also experienced three tire blowouts. The consumer was told the problem was caused by the gear box, there was a recall regarding the issue, however the consumers vehicle was not included in the recall. The front pinion seal leaked.
The drivers side seat heater stopped working 6 months after I purchased the new vehicle. It took 7 months to get it replaced. Wrong parts were ordered, then parts were back ordered, phone calls were not returned or ignored, and I had to bring my car in numerous time, missing work frequently. After changing dealerships for my warranty work, I finally got it replaced. However, I was concerned about the passenger seat heater failing in the future. I was told by the first dealer (I purchased the vehicle through) that they would replace both. However, when I went to the second dealer, they told me that "it is unlikely that the passenger heater would fail because you do not use it as often". well, here it is 2 years later and my passenger heater is now not working...4000 miles after my warranty expired. Quite convenient, I might add. This time it took two visits to the dealer and a un-returned phone call over 2 weeks to even find out a price for me. And of course, the date of delivery of the part is unknown. 2/3 winter seasons without a seat heater in my car is unacceptable.
A D V E R T I S E M E N T S
- Belgrade, MT, USA