This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving down the road I noticed that seat in my Jeep was rocking to the side. Continuing down the road I heard a snap, so I pulled over to the side of the road and noticed that the front left and rear right mounts on my driver seat had broke. Currently looking for a replacement part, but for the time being I took the Jeep to a local welder and had the welder weld the broken brackets. While discussing the repair the welder informed me that this wasnt the first one he has repaired, he too had to weld seat brackets on his Jeep.
Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6) I have been getting a burning smell inside my 2001 Jeep Grand Cherokee when I operate the drivers seat heater. I called the Chrysler hotline today to see about any recalls, they replied none on this vehicle. I told them I was concerned that it would catch fire, I got no reply other then there are no campaignson that problem. I am concerned that it could catch fire. Now my seat heater has not been working, the light goes on but no heat. Please advise! [xxx] I purchased this vehicle last month used.
My seat heater got so hot while I was driving...I had to pull over and lift my leg (im an amputee) off the seat...felt like my pantyhose were melting...2001 Jeep Cherokee limited...inspector found burnt wires...but when Chrysler contacted me...they said my Jeep was "made in the factory" where they were recalling this same issue.
- Farmington, NM, USA
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The driver's side front seat in my 2001 Jeep Grand Cherokee Laredo failed, with the metal support track cracking and then breaking, leaving the seat nearly free. The seat had been loose for several months, since the time I purchased the vehicle in February of 2009. I had returned it to the dealer due to noise in the seat frame, and was told it was "natural wear and tear" and would not be repaired. I have since had the track welded to repair and reinforce the metal, but it does need a new track for any permanent repair, which Chrysler estimates at $1,500. If I had been involved in an accident when this seat was wobbling, I believe it would have failed completely and would not have restrained me in the vehicle. This is a very dangerous safety issue, if not addressed by Chrysler/Jeep, who has been aware of this for many years in the Grand Cherokee, based on the number of online complaints I have seen in recent days. My mechanic also told me it was clear the seat track that is now in the vehicle was not original, and was a replacement part of the original, which also must have failed.
I bought a Grand Cherokee limited in 2001 and the seat heaters (drivers and passengers) were both replaced in the first two years because they became inoperable. In 2007 the drivers side seat heater became so hot it burnt out. In 2008 the passenger side did the same. There has been a recall, but I have been told by Jeep service dept. That my vehicle is not included.
Rear brake and safety lights on 2001 Jeep keep not working flaw in workmanship and construction of assembly. Driver seat coming lose at base brackets that slid the seat back and forward. Window lifts break constantly. Blower door brakes ceasing defrost and windows fog during cold days.
2001 Jeep Grand Cherokee - front driver leather seat completely broke from the track. I have owned this vehicle for 1 year. When I bought the Jeep I heard squeaking below the chair, but naturally the dealer told me not to worry about it. 1 year later the seat came apart.
Heated seat in my 2001 Jeep Grand Cherokee was not working. I checked with my Jeep dealer to find out that there was a recall on some Jeep for this problem do to the potential of the heater starting a fire. My Jeep did not fall into this recall. I am a diesel tech and decided that I would purchase a new heated seat element and install it my self. I did this today 02-21-2010 and found that the heating element had burnt and started to burn the seat cushion. I found this to be very disturbing. I believe the recall should be looked into. I have since disconnected both heated seats in my Jeep.
Drivers side front seat brackets broken causing unstable situation with seat. Acts like a rocking chair. Seems to be a common problem with this type of vehicle.
My 2001 Jeep Grand Cherokee driver side seat broke and I think it should be recalled asap I have noticed this is a very common thing. I now have to drive around with my 2 year old in a crooked seat and the safety belt doesn't lay right since it is crooked. I think this is a very serious problem.
Drivers front seat frame repeatedly breaks and have to have it welded. Have had it repaired 3X at my own cost. The seat is also twisting on the mounts.
The driver's seat broke on my 2001 Jeep Grand Cherokee limited. This seems to be a common problem with Jeep customers. This is a safety issue if it happens when someone is driving.
Driver's side seat broken in 2001 Jeep Grand Cherokee. Initially the seat started with a metallic grinding sound. Then there was a slight snap. Now the seat rocks back and forth and side-to-side. We have not been able to correct the problem due to the inability to find replacement parts. The dealer fix is entirely too costly.
My driver's seat started to feel loose and tilted toward the right and was squeaking. It was like that for a few months and this past weekend, I heard a pop and the bracket that holds my seat to the floor tracks broke. It is now only supported by three welds and the seat tilts every time I turn a corner, accelerator or brake.
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- Washington, DC, USA