2.1

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
75,916 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2000 Jeep Grand Cherokee windows / windshield problems

windows / windshield problem

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2000 Jeep Grand Cherokee Owner Comments (Page 1 of 2)

problem #23

Jan 012011

Grand Cherokee

  • 130,000 miles

A D V E R T I S E M E N T S

Visibility:defroster/defogger system:windshield:blower broken.

- Alfred , NY, USA

problem #22

Dec 142009

Grand Cherokee

  • 161,734 miles
Visibility: Defroster/defogger system: Windshield: Blower.

- Bronx, NY, USA

problem #21

Dec 042009

Grand Cherokee

  • 133,000 miles
Visibility:defroster/defogger system:windshield:blower Jeep Grand Cherokee lmt. Heater problem. I have a dual control system, that is only heating on the passenger's side. There are several complaints and the cost of repair is outrageous, the part is semi reasonable, but the labor and location makes it extremely costly. This is a danger in terms of visibility and I believe Chrysler should fix the problem. Several Jeep owners are having the same problems, so it appears to be a manufactures defect.

- Rapid City, SD, USA

problem #20

Sep 182008

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

Visibility: Defroster/defogger system:windshield:blower I have a 2000 Jeep that the defogger does not work properly, and from what I have learned, Chrysler has known about this problem for some time and has failed to act on the problem as far as a recall! this is a dangerous issue with most Jeep. This failure occurs everyday due to the fact the blend doors are broken as part of faulty manufacturing. I can't even defrost the windshield due to this problem. I don't mind fixing the problem, but when I learn that Chrysler knew of this problem long ago, I think they need to bear some of the burden. Thank you.

- Raleigh, NC, USA

problem #19

Dec 152007

Grand Cherokee 6-cyl

  • Automatic transmission
  • 1 miles
When heater is on, my vehicle heater blows only out of the driver side vents. Cold air blows out on the passenger side. The vehicle also blows no A/C on the passenger side.

- Houston, TX, USA

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problem #18

Dec 212001

Grand Cherokee 8-cyl

  • Automatic transmission
  • 30,000 miles
Taken to dealer prior to warranty expiration, they could not duplicate problem. After warranty expired, the heater blend door completely failed, causing a lack of heat/defrost - repaired. Problem returned 12/2007 vehicle is doing the same thing again, will need repairing.

- Lenexa, KS, USA

problem #17

Dec 202007

Grand Cherokee 6-cyl

  • Automatic transmission
  • 92,879 miles

A D V E R T I S E M E N T S

Passenger side A/C vents started blowing cool air does not warm up at all when heater is cut on.

- Elko, GA, USA

problem #16

Sep 082004

Grand Cherokee 8-cyl

  • Automatic transmission
  • 75,000 miles
I have a 2000 Jeep Grand Cherokee that I purchased in 2003 with only 27K on it and a factory warranty I also purchased a extended bumper to bumper warranty from the Jeep dealer when I bought the vehicle at about 75K the vehicle lost all heat on the passenger side it only blows cold air I took the vehicle back to the dealer ship to have it looked at they told me it could of been one of two things either the heater control unit or the blend doors but almost always it is the blend doors, they then told me that it was not covered due to the warranty expired a few months before and that it would cost me over $1000 dollars to fix I have been driving the vehicle all this time with no heat because I can not afford to fix it and it is a major safety hazard as all winter long my car will not defrost, I can only see out a little space in the window when the temp drops to freezing, if I knew back then that this issue is affecting almost every Jeep owner out there not a select few I would of acted sooner but as I cant stand it anymore I did some research and found many sites that have hundreds even thousands of people affected by the faulty parts installed by the Chrysler Corp this type of issue is not supposed to happen when you spend 30+K on a vehicle.

- Everett, WA, USA

problem #15

Nov 012007

Grand Cherokee 4WD 8-cyl

  • Automatic transmission
  • 105,000 miles
The heater is not working. The heater only blows out cold air. From the research I've done, it will cost an estimated $800 to $1200 to fix. The blender door is broken and is a manufacturer defect nothing I have done could have caused this.

- Ofallon, MO, USA

problem #14

Nov 012007

Grand Cherokee 8-cyl

  • Automatic transmission
  • miles
My HVAC blend doors have broken which will require the dealership to take the entire dash apart to fix a $200 part. The total cost of this is $1500 due to extensive labor. The dealership informed me that this is a common problem with the 1999-2004 Jeep Grand Cherokee models with the dual temperature control settings.

- Lansdale, PA, USA

problem #13

Oct 312007

Grand Cherokee 4WD 8-cyl

  • Automatic transmission
  • 101,448 miles

A D V E R T I S E M E N T S

My ac fan had been cutting on and off randomly in my 2000 Jeep Grand Cherokee. I thought at first it may be a bad climate control control panel. A few days later, I smelled electrical burning smell in my car and the fan would not come on at all. Today I removed the blower fan, thinking it was bad, but it turns out the blower is fine, the blower control module relay and wiring harness had melted in the dashboard above where the passengers feet would rest. I have taken pictures and will be glad to send them upon request, but I think Jeep/Chrysler should have to replace this due to the potential fire threat and lack of safety (since the fuse did not blow). I attempted to replace the part through an automotive parts company, but the blower control module will need to be purchased straight from Chrysler Corp. Please call me or email me with any follow up questions you may have. Once again, I will also send pictures upon request. Thanks!

- Boiling Springs, SC, USA

problem #12

Jan 132007

Grand Cherokee

  • miles
HVAC system failure on Jeep wj. Creaking noises frequently heard from underneath dash, load fan noises heard from inside dash. These sounds indicate the start of a blend door failure in the HVAC system. I ask you to consider a partial or total recall request to daimler Chrysler on behalf of the NHTSA and Jeep owners affected by this problem.

- Shorewood, MN, USA

problem #11

Sep 092007

Grand Cherokee 8-cyl

  • Automatic transmission
  • 91,000 miles
Windshield will not defog due to malfunctioning blend door. Forced to pull over in heavy rain due to inability to see road.

- Houston, TX, USA

problem #10

Sep 102006

Grand Cherokee 8-cyl

  • Automatic transmission
  • 139,000 miles
Unable to control direction of heat/cool to vents. Dealer diagnosed blower air door failure. Replacement was over $800. I do not have the old parts.

- Seal Beach, CA, USA

problem #9

May 012007

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • 127,500 miles
Blend door failure on 2000 Jeep Grand Cherokee. Climate controls no longer work, including defrost/defog vents, causing dangerous situations.

- Hummelstown, PA, USA

problem #8

Dec 282006

Grand Cherokee 4WD 8-cyl

  • Automatic transmission
  • 88,000 miles
Air conditioner/heater blower does not work. Seems to be the same blender door problem as hundreds of other people on this website have: www.topix.net/forum/autos/Jeep-grand-Cherokee/tserat48371icob68/P3.

- Clermont, FL, USA

problem #7

Mar 162007

Grand Cherokee

  • miles
After crackling a weird air issues in my Jeep the climate control suddenly stopped functioning correctly all together. Thiswas going to cost me roughly $1,200 to repair, and I read on the internet that there was more than one incident. After 52,000 miles something called a blend door effect took place. If I knew this before I bought my Jeep I would have avoided it like the plague.

- Kingman, AZ, USA

problem #6

Nov 172006

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • 148,000 miles
The blower motor on my Jeep Grand Cherokee limited failed due to a problem with doors in the heating/cooling system. The repair will cost $ 900 - $1,200 to repair. There was heat. There was cooling. There was no blowing to send that air into the vehicle compartment. Defrosting of windows was slow.the condensation evaporated only after the air moved itself. I can only switch to "defrost", a minimal assist in the process. My husbandwas unwilling to drive or be a passenger in this vehicle due to the danger caused by the defrosting problem (we have a home in mn and I will be moving there soon) or during the extremes of temperature during winter and summer. There was a website with a long list of people with the same claim.

- Indianapolis, IN, USA

problem #5

Feb 172007

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • 79,500 miles
The climate control system in my 2000 Jeep Grand Cherokee limited does not function properly making visibility hard at times. From the research I've done this seems to be a large problem in these vehicles. They use a blend door system which are prone to break and require thousands of dollars to repair due to extensive dash removal.

- Lititz, PA, USA

problem #4

Jul 282006

Grand Cherokee 4WD 8-cyl

  • Automatic transmission
  • 113,000 miles
The blend and recirculation door assembly in my 2000 Jeep Grand Cherokee limited failed. This leads to a loss of heat and defroster. I live in Minnesota so with no defroster this is a huge safety hazard. My windows won't defrost and will suddenly fog up without warning. I can suddenly lose all visibility.

- Clear Lake, MN, USA

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