This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
In motion the car shakes violently. I was on the freeway and almost wrecked the car from the shaking. I have bad back pain and scared to drive. My 4 year old is terrified of getting near the car.
The contact owns a 2000 Jeep Grand Cherokee. When the steering wheel was turned to the right, the steering seized. The vehicle was not diagnosed or repaired. The contact called christopher's Dodge world at (303) 238-7311 and was informed that there was no recall associated with the vehicle. The vehicle was not included in NHTSA campaign number: 99V312000 (steering). The manufacturer was notified of the failure. The approximate failure mileage was 154,000.
Car shakes badly after 60 mph and in the morning the steering wheel locks and I turn it left/right and can't unlock it sometimes for hours. It is happening more then ever now. I purchased this vehicle in 2015.
Sudden stalling while driving or at idle. Applicable at all speeds from idle to freeway speeds. Sometimes the vehicle will restart and other times it will not restart right away. Sometimes it will restart if the vehicle sits for about 15 minutes and other times it has left me stranded for three hours or more. I have stalled in the middle of busy intersections and freeways. I have taken the vehicle in for repairs three times, have paid over $400 in repair bills to have parts replaced and the issue still occurs. There are many complaints in internet forums for the exact same thing and most seem to lead to a faulty engine control module. I have not yet replaced the engine control module myself since they can cost over $400 and the dealer cannot guarantee that this will fix it. With all of the complaints regarding this reoccurring issue, I believe that this should warrant N investigation and possible recall due to safety concerns of vehicles stalling. The stalling has happened numerous times. I have no single date that I can provide. I have quit driving this vehicle since November due to concern for safety.
- Rochester, MI, USA
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For going on 2 months now my car has stalled at the most inconvenient times. Turning into gas stations, stopping at stop lights, driving on busy streets going up to 50mph. Usually I can just pop it into neutral and restart it but as of late, it won't turn back over until I replace the ignition fuse. I have replaced that fuse twice now, replaced the map sensor, replaced the fuel filter, yet nothing has offered a permanent solution to this problem. As you can clearly tell, this is a very dangerous problem to be having and by reading through these complaints I see I am far from alone. Not to mention the cost associated with having to replace all of these parts (per advice from mechanics) while getting nowhere. Please fix this or figure out what is causing it before someone gets seriously injured or worse. I'd also like to note my 1999 Jeep Grand Cherokee limited was having this same problem before I junked it.
My Jeep shakes really badly. Has been going on for a long time but getting worse. I have to steer with a death grip on the wheel while it is happening. Have had Jeep realigned and tires replaced and balanced. Action is sparadic but is still doing it more often.
First: I had purchased this vehicle used with approx. 110,000 miles on odometer. Steering wheel violently shakes on moderate to heavy braking as well as moderate shaking upon deceleration on highway surfaces as well as interment clunking from frontal suspension area under similar conditions. The steering wheel may be pointed straight ahead or at a slight left or right position. There are times when the shaking, under the above conditions, is very slight or nonexistent at all. I believe it is in the front steering linkage/suspension and not the brakes. I have personally inspected the components mentioned above as I have mopar experience in the past as a technician. I have also had a second opinion from an independent technician well versed in Jeep technology. Second; I also have a problem with the oil pressure being erratic when warmed up and either stationary or in motion. I have replaced the oil pressure sending unit and performed mopar diagnostics on the cluster as mentioned in the shop manual to no avail on this 4.0L engine with automatic transmission.the gauge reads well when cold but when warmed up it will drop to zero with the gauge alarm warning me of the action. Then moving erratically between the 40lb marker and zero pressure while in motion or stationary. I and a few technicians are having difficulty determining where the problem is generated. On a note, there is a slight consistent ticking noise such as a valve lifter or rocker arm coming from the engine, warm or cold, stationary or in motion. It occurred when I purchased the vehicle and is still occurring today. Thank you for any consideration that you may provide to me as this is my only means of transportation and I am handicapped. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
When this vehicle gets up to 60 it shakes very bad until I press the break. I have replaced all the front end suspension parts and it stopped for a few months and has now started again. This is very scary and I am worried about a possible crash.
While driving at speeds around 48 to 51 mph, you can feel the steering wheel start shaking sometimes if you take your foot off the gas petal it will stop but more than not it will go into a violent shake to where one can hardly hang onto the steering wheel. You have to try and get safely to shoulder and stop. Then you can drive away but when speeding up to merge back into traffic it does it again. When you just cant take it anymore you exit the freeway just to drive the city streets to where you get the small like shaking in the steering wheel. These past 2 weeks it seems to be happeing more often. I have had some work done as to what my guy thought it could be for it to not be fixed. I also now have the annoying air bag light coming on and beeping while turning any direction corner. I really like the Jeep but I only work part time and my fiance passed away 2 years ago before his passing he bought the Jeep so I would have a safe vehicle to drive. I do not feel safe driving the Jeep but it is the only one I do have now..parts and work done as of February of 2015.....3 tie rod ends replaced 2 lower one upper on passenger side, 2 new tires because I was told that is what was causing it., a rear driver side wheel seal, a valve cover gasket, 2 sets of front brake pads and rotors cosing well over $1300. And still have this violent shake. I can not afford to buy a different vehicle so please tell me what to stop the shaking forever.
I own a 2000 Jeep Grand Cherokee and while driving it the car stop suddenly without any notice. Car was unable to start again. Took car to a local dealer and they said it was the memory that needed to be replaced. Cost for the memory replacement $1000, 2 months later, Jeep stop again without any warning. Have not been able to fix it because mechanic cannot locate the problem that making the car not turn on. Changed batteries, brakes, fuel pump etc. Don't know what to do anymore.
The contact owns a 2000 Jeep Grand Cherokee. The contact stated that the air bag indicator illuminated intermittently and chimed. An independent mechanic stated that the clock spring was defective. The vehicle was not repaired and the manufacturer was notified. The approximate failure mileage was 150,000.
Engine started stalling without any warning while driving at any speed, first occurrence was at about 35mph. Lost power steering, brakes on a sharp curve! dealer found ECM (engine control module or computer bad). That happened the first time in 2010. It has happened again in 6/2013 and now again in 3/2014 except the one of the last two times the car jerked and wouldn't accelerate as we started to pass someone on a 2-lane road. The Jeep jerked, immediately started slowing and then the engine died causing loss of powersteering and power brakes and almost being hit from behind as we were not quite clear of the car we were passing and had no choice but to slow and move back into line behind the slower car ahead of us, as the engine died and two other cars were passing the slower car from behind us almost ran into us!!! then we got the car started, drove about another 3 miles to a business, as we were on a rural road at the time of the incident. The car would die (twice more) and not go over 59 mph or 2600 engine RPM. The dealer and our shop manager says "this is a habitual problem with a lot of Chrysler products...they have poorly made engine control modules, the worst in the auto industry"! the shop manager says "it's a real safety issue that isn't being addressed anywhere!"
I was driving on an on ramp when I hit a raised bump on the road. The front started bumping violently almost like a basketball. When I applied the brakes it stopped as I slowed down. It happened once more as I could not get off the highway from the first incident. Again, I hit another bump and the same thing happened. I was lucky that no one was right behind me or there might have been a collision. I went online when I got home to see what the issue was and from what I saw it was what people call the "death wobble".
As I was pulling out of my driveway on the morning of Tuesday, June 5 and heard a loud clicking sound coupled with a sticking in my steering wheel as I turned it to the right. As I continued to my drive, I noticed the clicking and sticking almost every time I turned the steering wheel to the right (even on slight motions like when parallel parking). I took the car to the mechanic for fear the steering would stick and I would Ram into something or someone. He told me everything seemed fine on the outside (no signs of the typical wear and tear or any of the common leakage problems). However, he said this was a serious problem and the vehicle should not be driven. After careful inspection he found the interior of the gearbox cracked. When he looked up the parts he saw that the 2000 and 2001 steering gear had been recalled and instructed me to talk to my local Jeep dealer (my local dealer is the figueroa location in downtown los angeles). When I spoke with them, they informed me my car was not under the recall parameters as it was manufactured in December 1999. However, I would like to note that this problem seems far more reaching than the small parameters of the dates of the recalls. The same part (#52088272ad) has caused the same hazardous and costly problem (sticking/binding/seizing) over a span of two years of Jeep, 2000 and 2001. This same part was used in Jeep in subsequent years as well.
My car has major problems and I can't afford to fix, then I find the problem that I have is due to the automaker's problem because the car is on recalls for the problems I am having. I received no notices on any recall, and when I got on the web-site to check for recalls there are as many as 10 major problems with my car and Jeep. Some could cause me to crash or even explode while driving. Where are my recall notices?
1. normal operation of vehicle 2. the service bulletin describes it as a honk-like sound from the power steering system, occurring most often during a right hand low speed turn, such as parking lot maneuvers. 3. nothing, I've contacted the dealer several times and they have offered no solution to the problem.
1. transmission: Having problems shifting from 2nd gear to 3rd gear until car is fully warmed; occasionally, the car stalled due to the gear not shifting properly; 2. brake rotors: Rotors warp within 12,000 miles; changed new rotors and pads three times; 3. alignment: Pulls to the right summary: Transmission & brake rotors are known problems by dailerchrysler---unsafe vehicle.
Power steering pump broke on vehicle. While driving the consumer completely lost the power steering on the highway. The power steering had a kink in the column and could be heard when making a turn. The power steering hose was replaced along with the steering pump. The consumer was informed that the front left tire was bald due to improper alignment. There was a whistling sound under the hood when the vehicle was idled. The water pump and the clutch was replaced due to bad bearing. Also the rotors were replaced.
Consumer called complaining about having problems with a vibration on the steering wheel. Also stated that while driving the vehicle every time he steps on the brake pedal the steering wheel will vibrate. Dealer was contacted and stated that the rotors were bad.
A D V E R T I S E M E N T S
- Chattanooga, TN, USA