This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving seat belt would not retract. Consumer was very concerned about being locked in the seat belt. Consumer contacted the manufacturer. However, the problem still existed.
Consumer rearended a vehicle while driving 20 mph and seatbelt did not restrain her, and airbags did not deploy. Consumer hit face on steering wheel, and suffered breaks in sternum. Damage to vehicle was $ $1000, other vehicle was $ $4000.
- Potomac, MD, USA
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- Fairfield, CT, USA