This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Bought used 2000 Jeep Grand Cherokee from Jeep dealer in October 2002. I also purchased an extended warranty from Jeep. Auguest 2003 the oil pressure gauge dropped. Stopped Jeep checked oil, all looked fine, restarted, gauge went back to normal. Asked dealer about it, no problem they said. On a trip 300 miles from home, oil pressure gauge dropped again, did the same, gauge came back, but dropped again. Took to service station who couldn't help. Had it towed to dealer. They said gunk build up in the engine, need to repleace at a cost of $9,000. I couldn't prove oil changes ever 3,000 miles (they were done at home), I explained I had only had the Jeep one year, too bad. Extended warrenty won't help. I had engine replace by a friend with a used engine. July 2004, radiator had to be replaced. I called Jeep to ask if they would cover the radiator, they said no, because I couldn't prove I had the radiator flushed at 50,000 miles. I told them I didn't even own the Jeep then, but they said too bad. Someone needs to get Jeep to own up to the problem.
The gas gauge registered a false reading of the gasoline which caused the vehicle to run out of gas. The driver drove the vehicle to the dealer. The mechanic informed the driver that the fuel gauge system needed replacing due to a worn sensor. Please fill in additional information.
- Bethesda, MD, USA
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- Bremerton, WA, USA