This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Bought the 2000 Jeep Grand Cherokee ltd back in December of 2007. The A/C worked great. Moved to miami, fl on 01/08, and had to start using A/C alot. While learning the vehicles habits. I noted the A/C unit to stop working when on. The unit would be on, and then go out, and come back on. Like there was a short somewhere. I also smelt a burning smell in the cab. I stopped turning on A/C unit all together at my grandfathers request until I moved back to nc on 07/08. When he looked at the A/C components; he noted that the "blower motor resistor" (located under passenger side glove box, and beside the blower unit )was melted so bad that the wires at the 3 pron female connector was frayed/expose (where heat melted/shrunk connectors away from wires) leaving hot wires touching one another. This in return caused wire exposure. The "blower motor resistor" unit ended up melting so bad it was warped. This part also never once blew the 40amp fuse under hood for the A/C unit.... or anywhere else for that matter. I am really upset that my vehicle could have caught on fire due to live wires/melting parts/ lack of fuse blowing. This is a 125$ part minus dealership repair. Part related to Cherokee "limited"dual climate functions of the A/C dash unit (air position knob, automatic digital temp display, and air flow fan knob). The part is removed which means to cut wires to detach the part. This means the new part will have to be rewired back in. Jeep should have to replace all of the unit wires, and plastic connectors, and find a way to control the melt down! part unfixed due to lack of money to repair....! no A/C is better than a burnt car. (right"??") old part is available and a very common part to buy; recall it Jeep! someone else being spoiled would have kept turning on the A/C for a baby and caught fire to the car. Lucky for Jeep company, and myself I stopped using the A/C until looked at. Recall it...death or total loss of car? alot of A/C problems in these cars help!
Since I purchased my vehicle in 2002 I had several problems with the electrical system. More than once has the brake/tail/headlights went out, resulting in either going to the dealership or replacing bulbs. At least twice have I noticed the external lights come on and off either while the car wa son or off.
The contact owns a 2000 Jeep Grand Cherokee Laredo. The contact stated that the computer module failed, which caused the air conditioner, fuel gauges, interior lighting, transmission, power locks, and power windows to fail. The dealer stated that they changed the module three to four times, but the failure still continues. The dealer stated that the failure is a part of the vehicle's history. The current mileage is 83,000 and failure mileage was 75,000. Updated 12/12/2007 updated 12/12/07
When the lights are on, the brake lights go out when the brake pedal is used. My mechanic told me the dealership he bought parts from told him this is a known problem with Jeep.
Over the past 6 months at random the brake lights seem to burn out. It might be the left side one week and the right the next. New bulbs often last between 1 hour and 3 weeks. The local dealership tells me that electrical wiring problems are often very hard to fix.
- Mount Enterprise, TX, USA
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The engine simply stops without warning. I had taken it to dealer and they couldn't find anything wrong. Four days later while driving to the dealer it died on a 6 lane street. I was in our other vehicle and towed it to the dealer myself. It has been 6 days and I have not heard from them.
Vehicle experienced sudden stalling at various speeds. Taken to dealer for check up, but the cause was undetermined. Initially the dealer replaced the crank sensor which did not resolve the problem. The dealer later determined that a faulty sensor package was the cause of the stalling.
I purchased my Jeep Grand Cherokee new in 2000. For a new vehicle it has spent much time in the Jeep repair shop. Problems include: Door locks (2 repaced - driver side and passenger side over $200 each), electrical switch replaced (lights, honking horn, etc. $175), ignition or start switch replaced (@250.00), coolant - water pump ($375), air conditioner has had problems. All parts have been replaced. The Jeep has been taken good care of but I would think seriously about purchasing another Jeep considering all the problems I have had with this one.
Complaint regarding problems with 2000 Jeep Grand Cherokee. The vehicle left turn signal would not work. It was later determined that the multi-function switch shorted. The vehicle was repaired but the next day the problem recurred. The dealer then determined that there was an open circuit in the junction box which would cost $760,01 to repair. The consumer refused service hoping to find information on secret warranties.
Sudden loss of power on three occasions. While driving at highway speeds, vehicle instantly looses all power. Obvious problems navigating to shoulder on multilane highway in traffic. Could easily be stranded in lane. Difficulty steering. Requires towing. Has occurred three times in last two years, twice in last month. First time, replaced computer. Second time, replaced transmission sensor. Third time, undetermined.
Consumer states the vehicle caught on fire while parked, the fire department stated the fire originated from the alarm system, consumer also states a bodyguard system was installed in the vehicle.(claim#51-0490-612)
Electrical problems, headlights/ windshield wipers, windows will not work. At times headlights work intermittently and dashboard lights flash intermittently. Dealer unable to repair and the vehicle continues to exhibit the same problems.
There is a problem with electrical system causing fuel light to come on or not come on when fuel is low. Alarm system is malfunctioning. Driver's seat memory is no longer functional. Keyless remote works sporadically. Owner has been to dealer numerous times for these intermittent problems.
A D V E R T I S E M E N T S
- Mcleansville, NC, USA