This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Initial happening driving a safe speed and car completely shuts down. Was able to restart and drove to nearest station...which started a series of PCM replacements. I now understand that there are not new PCM's that can be installed. Nothing but refurbished ones, so each time I'm getting someone else's problems. Maybe not the original one I had but eventually another one comes up...where the car completely shuts off. My understanding is that it is a problem with the 2000 models. My real issue is that why doesn't the car manufacture offer a new PCM to install. Now waiting for the next cutoff...have poured too much money into the car to sell. This the 3rd replacement and installed Feb. 2015, first one May 2012, the second one Feb. 2014
The contact owns a 2000 Jeep Grand Cherokee. While driving at various speeds, the vehicle suddenly shut off. The vehicle was taken to the dealer where it was diagnosed that the cam and crank sensors were faulty. The sensors were replaced, but the vehicle continued to experience the failure. The contact indicated that the vehicle would also stall due to the main computer overheating. The vehicle was taken to the dealer. The technician replaced the screws to the computer. No further information was available. In addition, the front driver side seat rails malfunctioned causing the seat to move while operating the vehicle. The failure was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 196,000.
Although no accident yet, I wanted to say that I have never received any notice from fca about the "customer satisfaction campaign" (because although the gas tank hangs under the rear bumper, year 2000 was not included in the "recall" trailer hitch deal). I bought it new and am still living at the same address. I also wanted to note that another issue with the gc is that the brake and tail lights often stop working. The socket gets scorched and you have to go take it apart, pry the contacts up just right and put aluminum foil under them (google Grand Cherokee brake lights). That works for a while, then you have to do it again. I've been stopped twice in 6 months for it. Sometimes the taillight works but actually goes out when you step on the brake. In any case, having a gas tank prone to exploding when rear ended along with brake light issues is not a good thing. The door locks on the passenger side also cannot be unlocked except from inside the vehicle, while the drivers side have to be locked manually (again, it's all over google. It's called the angry duck for the noise the locks make. I have been waiting for NHTSA to make a other announcement about this - the news was they were going to in a week or so, but that was 3 weeks ago. Thanks [xxx] [xxx]@gmail.com information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'
The contact owns a 2000 Jeep Grand Cherokee. The contact stated that all of the windows became inoperable. The contact mentioned that only the driver side door would unlock with the key and all other doors would unlock manually once inside of the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 185,000.
The contact owns a 2000 Jeep Grand Cherokee. While the vehicle was parked, there was smoke coming from the vehicle and there was a fire in the engine compartment. The fire department was able to extinguish the fire and informed that the failure might be related to an electrical failure. The vehicle was not included in NHTSA campaign numbers: 06E011000 (fuel system, gasoline), 02V104000 (fuel system, gasoline) and 00V195000 (fuel system, gasoline). A police report was filed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 166,000.
- Philadelphia, PA, USA
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The contact owns a 2000 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experience a failure related to the ignition.
Engine shuts off while driving. Very dangerous to shift to neutral, while rolling, and try to restart with key. Must come to a complete stop and shift to park to restart. Not so bad if you can get to the side of the road first, terrible if you have to stop in the travel lanes to restart car. Sometimes it takes up to 30 minutes to get vehicle started again.
The contact owns a 2000 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
I own a 2000 Jeep Grand Cherokee and while driving it the car stop suddenly without any notice. Car was unable to start again. Took car to a local dealer and they said it was the memory that needed to be replaced. Cost for the memory replacement $1000, 2 months later, Jeep stop again without any warning. Have not been able to fix it because mechanic cannot locate the problem that making the car not turn on. Changed batteries, brakes, fuel pump etc. Don't know what to do anymore.
The contact owns a 2000 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 14V438000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2000 Jeep Grand Cherokee. The contact stated that while driving at approximately 45 mph, the vehicle shut off independently and lost all power without any warning. The failure had recurred on several occasions. The vehicle was taken to an independent mechanic where it was diagnosed that the spark plugs needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was not notified of the issue. The failure mileage was 250,000.
The truck seems to have lost power to drive and also to provide proper to the radio which goes in and out. While driving there was no engine light that came on and the truck started hesitating to keep going. At 0 to 40mph it was acting like it wanted to shut off but as I gave it more gas it seemed to get better and the music came in clearer but then it would jerk like it was going to shut down. I have had the starter, alternator, engine and spark plugs changed and checked but it still is doing the same thing. This is unsafe with my kids in the car and no warning light to say that anything is wrong. This needs to be addressed I've seen too many trucks with similar issues like mines.
The contact owns a 2000 Jeep Grand Cherokee. The contact stated that while driving at various speeds, the vehicle stalled without warning. The vehicle was able to restart. The vehicle was taken to an independent mechanic. The technician diagnosed that the input and output sensor needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was not notified of the failure. The approximate failure mileage was 128,000.
My wife was driving in traffic and the Jeep stops in traffic. It took her S couple of minutes to get it franked. As soon as she pulls off it shuts off again. Really in Friday traffic herd in atlanta. Dangerous!!
I was driving on the freeway when my 2000 Jeep Grand Cherokee V8 4.7L just stalled out without any warning. It took about 1 hour to start back up. Then it died about five times after that. My Jeep also stalls out when I'm sitting at a stop light waiting for the light to change than bomb just like that my Jeep stalls out. Most the time I can start it, but some times I can't start my Jeep until the next day. I almost get slammed about 10 times already. I don't feel safe in the Jeep.. I replaced my fuel pump, fuel filter, spark plugs, crankshaft position sensor, camshaft positions sensor, battery, battery terminals, and my oil pressure sensor. Nothing has helped my stalling! nothing! I took my Jeep to 2 different mechanics and they can't figure it out. I also called the Jeep dealership here in albuquerque, New Mexico and I talked to the techs and mechanics and they all said they never seen that before. I call bs on that. If you look on google and type 2000 Jeep stall out, there's 100's even 1,000's of people dealing with the stall out problem. I don't feel safe in my Jeep at all!! I don't even want my 6 year old in the Jeep when I'm driving, sad thing is this is my only car!! please help investigate this problem. Thanks 2000 Jeep Grand Cherokee V8 4.7L.
Traveling on major hwy at 35 mph without warning engine shuts off won't start back for several minutes and when it does smoke rises from underneath the vehicle smelling like its on fire. It does this up to 4 to 5 times daily now and have seen the same thing being said by lots of other people that have changed everything from cpm all the way down to every sensor have no idea what to do next please help.
Several months ago, I get a quack sound when the door lock/unlock is activated. Initially both locks worked then the rear passenger door doesn't lock but unlocks and the driver's passenger door doesn't unlock but locks. I did a search and found this: www.topix.com/forum/autos/Jeep-grand-Cherokee/tlmudaeofdb3ht8fc page where people are having the same issues. Apparently it is a problem with my 2000 Laredo that presents itself every few years after the fix. Is there or was there ever a recall for this issue?
Blower motor resistor heated up to the point that there was smoke coming from under the passenger side glove compartment. After further investigation it was discovered that the wires and the resistor had both been charred and melted. Not only do I no longer have any heat or A/C but I also no longer have a window defroster and this poses a serious safety issue to myself, any passengers I may have and as well to other drivers on the road. Not to mention the fire that was only barely thwarted off.
Vehicle was noted with stop light activated in parked position. Investigation showed fail brake switch adjacent to brake pedal. Purchased Napa replacement part. Installed replacement switch did not fully seat into metal pocket on support bracket. Replaced with Jeep/Chrysler dealer replacement switch with same condition. Unit will be pushed out of metal bracket from quick release of brake pedal. Concern is excessive heat generated by continual rear brake light activation. Potential for fire hazard. I am faa certified for flight safety systems on aircraft. This inadequately secured switch would not be allowed for aircraft due to hazardous potential failure mode. Switch design was made for quick assembly but inadequate securing to vehicle bracket support.
Have been noticing vibration of the radiator cooling fan when A/C turned on. While backing out of drive, heard pop noise from engine compartment. Pulled into drive, opened hood and found that radiator fan had disintegrated, piercing radiator shroud and radiator. Holes in radiator (radiator now leaking) and shroud. Called Chrysler recall center and told that this was not covered by recall 06V199000. Am replacing all affected parts and performing service myself. Based on online research this is very common problem with this model and should be included under above mentioned recall.
A D V E R T I S E M E N T S
- Citrus Heights, CA, USA