This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Just disgusted with the number of repairs I have needed to make to this vehicle. In the last six years the following repairs have been done: Brakes replaced 3 times and need to be done again door window motor cooling fan, radiator evaporator coils hood lifters-hood will not stay up drivers door clunks starter compressor leaking axle seals and now I have a cracked head on the engine. The Jeep just failed out of the blue. Glad I was close to home. This vehicle is a lemon. Buy american again--most likely not. Are our "american" vehicles being built with inferior parts" or are they programmed to be obsolete within a few years"
Rear axel on my 2 wd Grand Cherokee (Jeep) needed to be replaced upon deceleration the parts made a grinding sound took it to the chuck hutton dealership on mt. Moriah and they diagnosed the problem. $890 plus tax and haz disp. Fee of $39.
Consumer complained about steering problems. There was a honking noise when the steering wheel was turned. Intermittently steering wheel made a popping noise while driving, especially when turning, and the steering wheel failed to go in the locked position when the vehicle was turned off. Dealership didn't know what caused these problem, but there was a technical service bulletin on each of them. Also, front drive axle made a wining noise while driving.
This has been an ongoing problem, the rear axle has a whining noise at all speeds but really loud at 50 to 60 mph. I've had the dealer work on it six times the zone mechanic assisted the last two times and then they went into the frount end, there was nothing wrong with the frount axle.
- Jacksonville, FL, USA
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- Mendon, MI, USA